At Hands N Paws, we understand that payment issues can happen. Here’s what to expect if your card declines and how we handle late payments to keep services uninterrupted for your pets. What Happens When Your Card Declines? If we’re unable to process your payment, our system follows a structured approach to give you every
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If you’d like to share information that applies to a specific visit or set of visits, the best place to do that is through the Service Notes feature. Service notes are most commonly added before a scheduled visit begins and work like the digital version of leaving a handwritten note on the kitchen counter (for
Leaving Notes for a Specific Visit Read More »
Learn how to set up and manage automatic, repeating pet care services.
Setting Up Recurring Services Read More »
Journal reports are how we keep you connected to your pet’s care, even when you’re away. After every visit, your pet care provider sends a detailed journal through our app so you can see how everything went and feel confident your pet is happy, safe, and well cared for. Below are answers to the most
Understanding Your Pet Care Journal Reports Read More »
Everything you need to know about how to book pet services.
How to Schedule a Service Read More »
Learn about our in-home pet care services, including regular visits and overnight stays, what’s included, how pricing works, and how to choose the best option for your pet.
Service Types & Descriptions Read More »
How do I cancel a service? To cancel a service with us, please complete the steps below: Once you submit your cancellation request, the service will disappear from your schedule. For further help with cancelling services, click here. How can I cancel a series of services (bulk cancellation)? If you wish to cancel a current ongoing
How to Change or Cancel a Service Read More »
In the world of pet sitting and dog walking in Columbus, going “above and beyond” has traditionally meant things like sending extra photos, bringing in the mail, or remembering a pet’s favorite toy. But as pet parents’ expectations evolve—and as pets become more and more like family—the entire industry has an opportunity to redefine what exceptional care
Redefining ‘Above & Beyond’ in Columbus Pet Care Read More »
Did you know that 50% of Americans are barely satisfied or downright unhappy at work? Many people spend their days in uninspiring jobs, trading time for money, and feeling disconnected from what truly matters. But what if your job didn’t feel like work at all? What if, instead of sitting behind a desk, you spent your
Why Being a Dog Walker & Pet Sitter in Columbus, Ohio Is the Best Job You’ll Ever Have Read More »
Sure, anyone can let the dog out—but not everyone leaves a lasting impression. What sets Columbus’ favorite pet sitters apart (…shoutout to our crew at Hands N Paws)? The secret? The best pet sitters in Columbus don’t just check boxes—they connect on a deeper level. They speak to the heart of every pet parent using
5 Science-Backed Ways to Win Columbus Pet Sitting Clients Read More »
