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Best dog walkers and pet sitters in Columbus Ohio

Benny

Hello! Thanks for visiting our blog. I'm the proud owner of Columbus's own Hands N Paws, started in 2018 to bring joy to pet parents. See you in the next post!

The Benefits of In-Home Dog Sitting vs. Dog Boarding in Columbus, Ohio

Pet Sitting / /

When it comes to finding the best care for your furry friend in Columbus, Ohio, pet parents often face a tough decision: in-home dog sitting or dog boarding. Both options have their pros and cons, but more and more Columbus residents are choosing in-home dog sitting for its personalized, stress-free approach. In this blog, we’ll dive into the benefits of in-home dog […]

The Benefits of In-Home Dog Sitting vs. Dog Boarding in Columbus, Ohio Read More »

10 Columbus Pet Businesses Poised to Thrive in 2025

Pet Business / /

Columbus isn’t just another dull city in the Midwest—it’s a thriving hub for pet lovers and their furry companions. With an ever-expanding array of pet-friendly businesses, it’s clear this community knows how to care for its four-legged family members. From all-natural bakeries to state-of-the-art vet clinics, Columbus is home to some incredible pet-focused enterprises. In

10 Columbus Pet Businesses Poised to Thrive in 2025 Read More »

Top 5 New Year’s Resolutions for Columbus Pet Parents in 2025

Pet Care Essentials, Pet Care Tips / /

Welcome to 2025, Columbus pet parents! As we dive into the new year, it’s the paw-fect opportunity to set some thoughtful resolutions that promise a happier, healthier year for both you and your furry friends. Let’s focus on achievable goals with the help of Columbus’s own resources, ensuring your pets get the best life possible.

Top 5 New Year’s Resolutions for Columbus Pet Parents in 2025 Read More »

Top 5 Litter Boxes: A Expert Guide for Cat Sitters in Columbus, Ohio

Cat Sitting, Pet Care Essentials / /

As cat lovers, we know that every feline has their quirks, especially when it comes to their litter box habits. Whether you’re a devoted cat parent or a professional cat sitter in Columbus, Ohio, understanding the world of litter boxes can make a huge difference in keeping our furry friends happy, healthy, and stress-free. In

Top 5 Litter Boxes: A Expert Guide for Cat Sitters in Columbus, Ohio Read More »

Home Security Essentials for Columbus Dog Walkers and Pet Sitters: Navigating Alarm Systems with Confidence

Pet Sitting / /

As trusted dog walkers and pet sitters in Columbus, Ohio, understanding and navigating a client’s home security system is crucial for smooth and secure service. This guide will provide essential tips on handling home security, entering and exiting homes, and using alarm codes responsibly. By following these practices, you can ensure peace of mind for

Home Security Essentials for Columbus Dog Walkers and Pet Sitters: Navigating Alarm Systems with Confidence Read More »

5 Ways to Ensure Stress-Free Holiday Pet Care

Pet Care Essentials, Pet Sitting / /

Busy getting ready for the holidays? As the festive season approaches, many of us are planning vacations, family visits, and getaways; but for pet parents, there’s an extra layer of responsibility—making sure your fur babies are safe and comfortable in your absence. If you plan on using a pet sitter in Columbus, Ohio, proper preparation

5 Ways to Ensure Stress-Free Holiday Pet Care Read More »

Spooky Season Pet Safety: How to Protect Your Pets This Halloween

Pet Safety / /

With Halloween just around the corner, many pet parents in Columbus, Ohio are gearing up for a season filled with fun decorations, candy, and costumes. While it’s an exciting time of year for families, it’s important to remember that the spooky season also brings unique risks for our furry friends. As a trusted provider of

Spooky Season Pet Safety: How to Protect Your Pets This Halloween Read More »

Handling Pet Supply Shortages: A Guide for Columbus Pet Sitters

Pet Care Tips / /

As a pet sitter, it’s not uncommon to find yourself running low or completely out of pet supplies like food or medications while caring for a client’s pet. While this can be a stressful situation, staying calm and taking the right steps ensures both the pet’s well-being and client satisfaction. Whether you’re new to pet

Handling Pet Supply Shortages: A Guide for Columbus Pet Sitters Read More »

Top 25 Emergencies Columbus Pet Sitters and Dog Walkers Should Prepare For & How To Handle Them

Pet Care Tips, Pet Safety / /

*To quickly navigate to a specific emergency and its solution within this blog, simply click on the emergency listed below to learn more: As a pet sitter and dog walker in Columbus, you’re often the first line of defense in keeping pets safe and healthy. While many days go by smoothly, emergencies can and do

Top 25 Emergencies Columbus Pet Sitters and Dog Walkers Should Prepare For & How To Handle Them Read More »

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Hands N Paws Client Agreement

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Key Terms

* Client = You

* Company = Hands N Paws

* Team Member(s) = Our trained pet care professionals

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EMERGENCY & MEDICAL CARE

Emergency Care

You are responsible for providing accurate emergency instructions and up-to-date medical information for your pet within your account.

In the event of an emergency, we will first attempt to contact you. If you cannot be reached and immediate action is required, we will contact your primary veterinarian or the nearest emergency veterinary clinic.

Team Members are authorized to make urgent medical decisions on your behalf when necessary to protect your pet’s health (excluding euthanasia).

You agree to assume full financial responsibility for all veterinary expenses. Hands N Paws is not liable for outcomes related to pre-existing conditions, sudden illness, injury, or circumstances beyond our control.

Emergency & Extended Care Services

When circumstances require care beyond originally scheduled services, Hands N Paws reserves the right to apply additional fees.

This may include, but is not limited to:

* Veterinary transport or extended wait time

* After-hours or late-night services

* Additional visits due to medical or behavioral changes

* Schedule restructuring requiring expanded coordination

* Urgent care needs requiring additional time or resources

All such services will be documented and itemized on your invoice. Veterinary expenses remain the responsibility of the Client.

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HOME ACCESS & SAFETY

Home Access

A lockbox containing a working spare key is required to ensure uninterrupted access to your home. Garage codes or keypad entry may be used but do not replace the lockbox requirement.

All access instructions must be clearly documented in your account notes. For complex entry procedures, please **[email us](mailto:support@myhandsnpaws.com)** a video walkthrough to prevent delays.

Our priority is providing uninterrupted care for your pets.

Safe & Sanitary Environment

You agree that the service environment is reasonably safe and sanitary. If conditions pose a risk to our Team Members or your pets, we reserve the right to pause or terminate services until the issue is resolved.

Third-Party Access

You must notify us if any third party will have access to your home during scheduled services. Hands N Paws is not responsible for loss, damage, or incidents caused by third parties during this time.

Service Termination

In rare situations involving serious safety concerns, Hands N Paws may terminate services during a scheduled period.

If this occurs, you agree to arrange and cover the cost of alternative care or boarding until your return. We will make reasonable efforts to notify you and your emergency contacts.

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SERVICE STRUCTURE & EXPECTATIONS

Flexible Arrival Windows

Services are scheduled within a two-hour arrival window. While we make every effort to honor preferred times, exact arrival times cannot be guaranteed due to travel, weather, emergencies, or other client needs.

Trial Visits

For extended or vacation services, a Trial Visit is required while you are still in town to ensure your pet is comfortable before long-term care begins.

Service Request Approval & Availability

All service requests are subject to Team Member availability. You will receive confirmation or declination within 48 hours. If we are unable to accommodate your request, we will work with you to explore alternatives.

Communication

All routine communication occurs within your client portal through post-service journals.

For urgent matters during a visit, Team Members will call the phone number on file.

If you receive a Team Member’s personal contact information, please do not use it for routine communication. All scheduling, updates, and service notes must remain within your account or through our main office.

Accurate Pet Information

You agree to maintain accurate and up-to-date information in your account. Every three months, you will be prompted to review and confirm your pet’s details before submitting new service requests.

Hands N Paws is not responsible for issues resulting from incomplete or outdated information.

Vaccination, Licensing & Identification

Before services begin, all pets must:

* Be up-to-date on vaccinations and local licensing requirements

* Wear identification tags or be microchipped

Dog-Walking Safety

For everyone’s safety, dogs must remain leashed during walks. Off-leash walks are strictly prohibited.

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PRICING & BILLING

Please visit **[www.myhandsnpaws.com](http://www.myhandsnpaws.com)** for current service pricing.

Additional Fees & Surcharges

Additional fees may apply in the following situations:

* Last-Minute Services: $15 for requests made within 24 hours

* Holiday Services: $20 per service on major holidays

* Additional Pets: $7 per pet beyond the first two

* Service Adjustments: Fees may apply when services exceed originally scheduled scope or time.

Account Assistance Fee

If you request that we schedule services, cancel services, update pet notes, or otherwise manage your account without first attempting to do so yourself, a surcharge equal to 10% of your most recent invoice (minimum $25) will apply.

Our **[Client Support Center](http://www.myhandsnpaws.com/client-support)** provides step-by-step guidance to help you manage your account independently.

Cancellations

* 48+ hours notice: 100% refund issued as Account Credit

* 24–48 hours notice: 50% refund issued as Account Credit

* Less than 24 hours notice: No refund

All refunds are issued as Account Credit and automatically applied to your next invoice.

Payment & Billing

We accept Visa, Mastercard, American Express, and Discover. Clients are responsible for maintaining a valid payment method on file at all times.

* Ongoing Services: Auto-charged every Friday for the previous week’s services

* One-Time Services: 50% deposit charged upon confirmation; remaining balance auto-charged by final service date

* Declined Payments: You will be notified immediately and have 24 hours to resolve the issue. A 10% late fee (minimum $20) applies after a second declined attempt.

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Contract Terms

This agreement begins upon signature and remains in effect until terminated by either party.

By signing, you authorize Hands N Paws to enter your home and care for your pets for all confirmed bookings without additional contracts.

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Service Interruptions (Force Majeure)

Hands N Paws shall not be liable for delays, interruptions, or inability to provide services due to circumstances beyond our reasonable control, including but not limited to severe weather, natural disasters, power outages, road closures, government actions, public health emergencies, or other unforeseen events.

In such cases, we will make reasonable efforts to notify you and resume services as soon as it is safe and practicable to do so.

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Thank you for trusting Hands N Paws with your furry family 💜🐾