614-636-6644
Dog Walking Service 1

We're here to stop your worries and finally give you the peace of mind you deserve.

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Who's gonna take care of Tucker when we go on vacation?
Does Rory think I'm a bad pet parent for leaving her home alone all the time?
Wonder if Rocky is upset he can't go out on a walk right now cause I'm at work...

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Our Values

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Drive the mission

Giving pet parents peace of mind is always our top priority.

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We put our whole hearts into everything we do.

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Be a leader

We take initiative and are commited to the pet parents we serve.

A word from the founder...

Every pet parent knows the struggle of trying to balance a busy life with having a pet at home. They may start to think:

“It’s unbearable anymore to see those sad puppy dog eyes watching me put on my shoes every time I head out the door!”

Since opening in 2018, HNP has provided services to pets so that pet parents can gain peace of mind while they’re away from home, tending to their busy lives. We continue to operate with the sole purpose of delivering individualized peace of mind to each and every pet parent we work with.

Under our care, your pets are treated like family.

Benny DiFranco

A word from the founder...

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Meet our dog walkers and pet sitters who are devoted to your peace of mind

Graham Perry

Dog Walker in Columbus, OH Pet Sitter in Columbus, OH
Member since Aug 2022

5.0
5/5

Based on 130 ratings.

Best dog walker in Columbus, Ohio

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Tanner Downard

Dog Walker in Columbus, OH Pet Sitter in Columbus, OH
Member since Sept 2022

5.0
5/5

Based on 10 ratings.

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Aaraina Sheets

Dog Walker in Columbus, OH Pet Sitter in Columbus, OH
Member since Dec 2022

5.0
5/5

Based on 2 ratings.

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Mary Feliu

Dog Walker in Columbus, OH Pet Sitter in Columbus, OH
Member since Dec 2022

5.0
5/5

Based on 3 ratings.

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Emmalee Voyles

Dog Walker in Columbus, OH Pet Sitter in Columbus, OH
Member since May 2022

5.0
5/5

Based on 170 ratings.

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Lauren Napoliello

Dog Walker in Columbus, OH Pet Sitter in Columbus, OH
Member since June 2022

5.0
5/5

Based on 15 ratings.

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Nicole Larson

Dog Walker in Columbus, OH Pet Sitter in Columbus, OH
Member since Oct 2022

5.0
5/5

Based on 20 ratings.

Best dog walker in Columbus, Ohio
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Our Service Area!

Our pet services cover 10 major areas!

Upper Arlington
When it comes to exploring the sights of Upper Arlington, Ohio, your fur baby wants to join in on the fun too! Hands N Paws dog walkers are here to make that possible. Our experienced dog walkers in Upper Arlington will keep your pup safe and happy as they take them on a leisurely walk around the block or to one of the nearby parks.
Grandview Heights
Our dog walkers in Grandview Heights, Ohio enjoy plenty of green space to explore with your fur babies. The community offers a variety of parks, including Wyman Woods, Pierce Field, and C Ray Buck Park, all with different terrain for dogs to enjoy. Whether they're looking for a leisurely stroll or a more challenging hike, Grandview Heights has something for every pup and their owner.
Clintonville
Our Clintonville dog walkers recommend visiting Whetstone Park, one of the most picturesque and dog-friendly parks in Columbus, Ohio. The park offers well-maintained walking trails. With a variety of trees, a babbling creek, and beautiful gardens, Whetstone Park provides a scenic and stimulating environment for your fur baby, and it's also open at night and well-lit, making it a great spot for an evening walk.
Italian Village
Our experienced dog walkers in Italian Village love the neighborhood for its mixed-use community, historic district, and easy access to pet supply stores and dog parks. You can take your pup for a fun day at the park and then grab a bite to eat at one of the many excellent restaurants in the area.
German Village
If you're wanting a dog walker in German Village, Columbus, look no further! Our dog walkers rave about the Scioto Audubon Dog Park, which offers a perfect destination for them to take your pup and have a fun-filled day at the park. With the park's designated areas for small dogs and agility activities, your dog will receive plenty of exercise and socialization.
Bexley
Bexley, Ohio dog walkers rave about this place to walk pups. With its charming residential streets lined with large, beautiful homes and plenty of green spaces, there's many ideal places for a leisurely stroll with your pup. The Jeffrey Mansion Park is a particularly great spot, offering plenty of space for both dogs and their owners to explore.
Columbus
Looking for the best dog walkers in Columbus, Ohio? Look no further! Our team of experienced and reliable dog walkers are available to give your fur baby the exercise and attention they need while you're busy. Columbus offers plenty of dog-friendly parks and trails for you and your pup to explore, from the Scioto Mile to the Olentangy Trail. Our Columbus dog walkers will make sure your pup enjoys all that the city has to offer!
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Bexley

Clintonville

Columbus

Grandview Heights

Upper Arlington

German Village

Italian Village

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Graham P.

What do you do for fun?

Going to hockey games

Why do you work at Hands N Paws?

I love all animals!

What's your experience working with pets?

I personally have had dogs and cats my whole life. I’ve also flown doodle puppies across states to new owners. I have also house sat and dog sat for days in a row and overnight.

What special pet care skills do you have?

I am extra gentle with all animals.

Share a recent experience in pet care that you’re really proud of.

I once flew to New York with a doodle puppy and gave him to his new parents.

What do you hope to do for the pet parents at Hands N Paws?

I hope to provide reassurance and trust.

Kev B.

What do you do for fun?

Hangout with my husky (Smokey the bear!), workout at the studio, and ofc get coffee/walk around Target.

Why do you work at Hands N Paws?

Hands N Paws mission and values align with my own, this provides me with a sense of purpose and fulfillment in my work. Working for a company that shares my passions and beliefs will create a meaningful/rewarding professional experience.

What's your experience working with pets?

Throughout my entire life, I have had the privilege of caring for my family’s dogs and cats. As a child, it was my responsibility to ensure their well-being, and over time, this nurturing role became an integral part of my personality.

What special pet care skills do you have?

I am knowledgeable about proper pet nutrition, including understanding dietary requirements, portion sizes, and the importance of a balanced diet. I am also familiar with pet safety protocols -including identifying potential hazards.

Share a recent experience in pet care that you’re really proud of.

I recently taught Smokey how to roll over! Who said you can’t teach an old dog new tricks haha!

What do you hope to do for the pet parents at Hands N Paws?

My goal at Hands N Paws is to instill pet parents with a profound sense of confidence, knowing that their beloved pets are in exceptionally capable and caring hands, second to their own.

Aaraina S.

What do you do for fun?

Shop!

Why do you work at Hands N Paws?

I love animals and being outside in the fresh air is always a plus.

What's your experience working with pets?

I have two dogs of my own have volunteered at animal hospital and I have been a dog walker and pet sitter for a year now.

Share a recent experience in pet care that you’re really proud of.

I feed my dogs fresh food. I haven’t feed them chicken in over a year, I was worried they wouldn’t eat it because I had to change to beef because they were sick of eating chicken. A year was long enough, they were happy and their stomachs took to it well.

What do you hope to do for the pet parents at Hands N Paws?

I hope to provide security and peace of mind.

Mary F.

What do you do for fun?

Go for walks with my dog, bake, meditate, read, sleep, cook Indian food, rock climb, hike, and watch documentaries on Netflix.

Why do you work at Hands N Paws?

I wanted to work for Hands N Paws because I’ve known Benny for a couple of years after getting my German Shepherd. I liked the way he conducted his business and how transparent he is about everything related to Kepler whenever his personnel would take him for a walk – so because of Benny and his transparency and hard work with his company is the reason I wanted to work for this amazing company.

What's your experience working with pets?

My experience working with pets comes from personal experience with my GSD and animals other family members have had over time.

What special pet care skills do you have?

I am a 4th year Medical Student and realized a year or so ago that a dog’s physiology is very similar to a human’s physiology – so my medical knowledge is applicable as a transferable special pet care skills.

Share a recent experience in pet care that you’re really proud of.

My GSD is very leash reactive, I’ve working on training him to be less reactive, two weeks ago he saw a dog 25 ft away and he didn’t react just took notice of the dog and then followed my commands redirecting him.

What do you hope to do for the pet parents at Hands N Paws?

A sincere and genuineness with treating their furry family members as if they were my own because I know the importance of providing good care for a pet. I essentially treat every pet parent concern as if it were my own because I know the importance of having a good peace of mind that your furry family members are in good hands.

Elyza M.

What do you do for fun?

I enjoy being outside riding my bike, walking and spending time with my partner, consuming media in the form of music and tv dramas, and I also am an artist. I am currently working towards honing my craft to be a tattoo artist in the future.

Why do you work at Hands N Paws?

I have a passion for providing animals with quality care. We are their advocates and it is our responsibility to provide the best quality of care to them within our abilities. I also love meeting new animals and learning their personalities. It brings me a great deal of fulfillment to see an animal thrive under my care.

What’s your experience working with pets?

I have grown up with 7 cats, a few birds, fish tanks, hampsters, geckos, and 3 dogs. I’ve always vacationed in places where I have interacted with local wildlife as well. As I have gotten older, I’ve adopted 2 ball python snakes and my own cat. Being constantly surrounded by animals throughout my whole life has allowed me learn patience and confidence while handling, caring for, and existing around all types of animals.

What special pet care skills do you have?

I am familiar and comfortable caring for exotic animals such as crested geckos, leopard geckos, and ball pythons. I have researched a lot about reptile care over the last few years and would say that I have a fairly knowledgeable understanding about the care practices used for these types of animals.

Share a recent experience in pet care that you’re really proud of.

After moving to a new city and bringing my 13 year old childhood cat with me, I changed her diet to senior wet food and started playing with her more. In just a few weeks her behavior did a 360. She was acting like a kitten again! Playing with the string and the laser, rolling around on the carpet and squeaking, and also taking increased interest in the outside noises and birds and people. Making such a simple conscious decision to change her diet for the better transformed her into her true self and I am really proud of that.

What do you hope to do for the pet parents at Hands N Paws?

Peace of mind. I strive to provide my highest quality service to the pet parents so that they hopefully don’t have any anxiety about their pet care again.

Lauren N.

What do you do for fun?

I love going to the gym, reading, and playing with my own fur babies — a tabby cat named Baker and a corgi mix puppy named Daisy

Why do you work at Hands N Paws?

I absolutely love animals and providing a memorable customer service experience

What special pet care skills do you have?

I have always had an extreme affection for animals and have grown up with different kinds all my life. I am empathetic, communicative, and love working with others

Share a recent experience in pet care that you’re really proud of.

I just adopted a new puppy and taught her some basic skills such as sit and stay within two days! Small victories!

Nicole L.

What do you do for fun?

I enjoy going for motorcycle rides, boating with the family (including our fur babies), and camping. I love country concerts and festivals all year round. Family time is important to me. My son and I take special little trips or activities once a month to stay connected.

Why do you work at Hands N Paws?

I know how important good pet care is and how hard it can be to find. I have 3 fur babies at home, all with different wants and needs. I have had good experiences and bad throughout the years and when I found Hands N Paws, I knew this is where I wanted to be. Hands N Paws cares for your pet as if they were their own. They ensure the safety of your pets and the dependability, and trustworthiness of the employees.

What's your experience working with pets?

I have previous volunteer history in a shelter as well as with a local rescue organization. I have fostered 13 rescues (all breeds) over the years (and adopted 3 of them). I currently have a senior Australian Shepherd, a toddler Terrier, and a step fat cat who rules the roost. Prior to fostering dogs for the shelter, my family consisted of 3 kitties all of different ages with medical issues.

What special pet care skills do you have?

I have experience with different temperaments and special needs as well as the administering of oral and topical medication.

Share a recent experience in pet care that you’re really proud of.

I am really proud of my last foster. I took in an 8-week-old puppy. She obviously was not potty trained or crate trained. Over the course of her stay with us, I managed to tremendously reduce the number of accidents in the house (no more training pads needed) and teach her that her crate was her safe space. She also stopped crying at night altogether and started learning how to walk on a leash. I am happy to say she found her furever home!

What do you hope to do for the pet parents at Hands N Paws?

I hope to provide clients with a peace of mind that their pet is being loved and cared for in their absence.

Dog Walking Service 1
(614) 636-6644

Please review this agreement carefully. Your electronic signature on this indicates that you have read, reviewed, and agreed to the following Company policies.
Your signature also indicates that you grant Hands N Paws the permission to add your email address to our mailing list. This is not a binding agreement, however; if you wish, you can click “Unsubscribe” at the bottom of any of our emails to opt out of receiving them altogether. To re-subscribe at any point, please visit our website at www.myhandsnpaws.com and scroll all the way down to the bottom of the page. Enter your email address in the mailing list field and submit.
The terms of this agreement are as follows: “Client” refers to you, “Company” refers to us (Hands N Paws), and “Team Member” refers to the person from our team completing services with your pets. 

 

LIABILITY RELEASE

In case any of the Client’s pets need emergency veterinary treatment, Hands N Paws will prioritize treating the pets and try to contact the Client or emergency contacts. However, the on-site Team Member can take appropriate actions, including getting veterinary care, if needed. The Client gives permission for Hands N Paws to transport the pet(s) to a veterinary clinic or request on-site treatment, and make treatment decisions except for euthanasia if they cannot be reached, or if it’s a life-threatening emergency. The Client is responsible for any veterinary fees incurred, and releases Hands N Paws from liability for any damage or harm to pets or property beyond the Team Member’s control. The Client is also liable for any injuries or damages caused by their pet’s undisclosed aggression to the Hands N Paws team.

 

VACCINATION, LICENSING & ID POLICY

To comply with local laws and ordinances, it is required that all pets have the appropriate vaccinations and licenses. For further information on these requirements, please visit the Ohio State Bar Association’s website at https://www.ohiobar.org/public-resources. You should also check with your veterinarian to determine which vaccinations/shots your pet requires. For safety reasons, we encourage all dogs and cats to wear an ID tag or collar with their name and a contact number while our team is working with them.

 

LOCKBOX POLICY

To ensure access to Clients’ homes during scheduled services, Hands N Paws requires that Clients purchase a lockbox and place spare house key(s) inside it for Team Members to use. Clients can purchase the lockbox on the Hands N Paws website by clicking Buy Your Lockbox. Once it arrives, the lockbox should be programmed with a four-digit code. The lockbox should then be placed on the main door handle or another secure location, and the lockbox code and location information must be entered in the client’s account on Precise Petcare. Alternatively, Clients may elect to provide a code for entry via a garage door or electronic keypad and must enter all necessary codes in Precise Petcare. Clients are strongly encouraged to purchase a lockbox to ensure that Team Members can access pets at all times during scheduled services, especially in situations where power goes out, batteries die, or keys are lost.

PHONE NUMBER EXCHANGE POLICY

It is strongly discouraged that Team Members and Clients exchange phone numbers with each other in working together. Phone numbers are personal and Team Members have specific work hours.
Clients should direct all communications with Team Members in our app, Precise Petcare. Both parties can communicate via submitted journal reports, which Team Members send after completion of all services with pets. More information on this can be found by visiting our client support page at www.myhandsnpaws.com/client-support.
For any pressing/non-emergency communications, Clients are advised to call our office number at (614) 636-6644. Office hours are Monday through Friday 9am-5pm. We are closed on Saturdays, Sunday, and Federal Holidays.
PLEASE NOTE: Office hours differ from fieldwork hours. Office hours are the times in which we provide client support via answering phones, emails, etc. Fieldwork hours are the times in which we offer services/are working in the field with pets. Our fieldwork hours are 7am-10pm (and overnights), 365 days a year.

 

CAT POLICIES

Clients are NOT allowed to request that Team Members “ignore the cat” when providing care for other animals in households that have multiple pets. Regardless of the cat’s disposition, personality, or levels of need, Hands N Paws Team Members must provide some kind of attention and care to the cat during scheduled services. Similarly, Client must create a pet profile for the cat(s) and provide care notes accordingly.

UPDATING PET & CLIENT PROFILES POLICY

Our Team Members can only perform services correctly if they are equipped with the correct (and most up to date) pet care information. You will only be allowed to request services on the basis that pet and personal profiles are updated every 6 months (at minimum). Any Client who attempts to request services at the 6 month mark will receive an error message letting them know that they cannot submit a request if they haven’t made updates to their profiles. If there is nothing to update at the 6 month mark, simply reword a current piece of information and click Save at the bottom of the page.

SPECIFIC VISIT TIME POLICY

Client acknowledges that arrival times for services occur within a two-hour period. It is NOT possible for Team Members to arrive at exact times. This is why time frames appear, rather than exact times, in the dropdown menu when selecting a time for the service(s).
Client agrees to requesting services in the two-hour time frames offered.

 

SERVICES & PRICING

For detailed descriptions on our services, please visit our website at www.myhandsnpaws.com.

Dog Walking
*Rates below apply for up to 2 dogs; add $7 per additional dog
QUICK WALK – 20 mins – $22
STANDARD WALK – 30 mins – $25
LONG WALK – 45 mins – $35

Pet Sitting
*Rates below apply for up to 2 pets; add $7 per additional pet
QUICK VISIT – 20 mins – $22
STANDARD VISIT – 30 mins – $25
LONG VISIT – 45 mins – $35

Cat Sitting
*Rates below apply for up to 2 cats; add $7 per additional cat
QUICK VISIT – 20 mins – $22
STANDARD VISIT – 30 mins – $25
LONG VISIT – 45 mins – $35
Overnight Stay (8-10 hrs) – $80

*Rate applies for up to 2 pets; add $10 per additional pet.

 

 

HOLIDAY PRICING

A $20 surcharge is added to each service that is scheduled on the following Federal Holidays: New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve.

 

SERVICE REQUESTS

Upon submitting service request(s), Client will be informed as to whether Hands N Paws can take on the requested work via a confirmation or declination email/notification. Client understands that there is NO guarantee that any/all service requests can be approved; it simply just depends on Team Member availability. Clients are encouraged to submit all service requests as far in advance as possible!

 

SAME-DAY SERVICE REQUEST POLICY

Client understands and accepts the Company same day service request policy as outlined below:
– A $10 convenience fee is added to each service if requested (and approved) with 24 hours or less notice before service(s) is scheduled to occur.
– A $20 convenience fee is added to each service if requested (and approved) with 12 hours or less notice before service(s) is scheduled to occur.
– A $30 convenience fee is added to each service if requested (and approved) with 6 hours or less notice before service(s) is scheduled to occur.

 

OUT-OF-SERVICE-AREA REQUEST POLICY

Client understands and accepts the Company out-of-service-area request policy as outlined below:
– A $10 (minimum) convenience fee is added to each service if requested outside of our current service area.
Please note, this amount is subject to increase depending on how far a client lives outside of our current service area.

 

 

MEET N GREETS

All meet n greets are FREE (and required as part of proper client onboarding) for first-time Clients. To the extent that Clients wish to schedule additional meet n greets, after their first free one, they will be charged $50 per meet n greet.

To schedule a first-time meet n greet (for new clients), please go to www.myhandsnpaws.com and click Get Started.

To schedule additional meet n greets (for current clients), please log in to your client account, go to My Schedule > Request Service and select Meet N Greet in the service dropdown.

 

BILLING

All services are to be paid for via credit/debit card. We accept all major cards (Visa, Mastercard, Amex, Discover). Card information can be added securely to each client account.

For services scheduled as ongoing, you will be auto-charged every Friday evening for the previous 7 days worth of work on schedule, including completed, canceled, and in-progress services.

For services NOT scheduled as ongoing, the day your services are accepted and confirmed is the day you will be charged 50% of your invoice total (as downpayment). Your invoice will be sent to you immediately. You have from then until the date of the last confirmed service to pay your invoice manually. If you choose to not pay manually, your remaining total will be auto-paid (via card on file) on the evening of the last service day.

If any auto-charges are declined, you will be notified immediately. In the first declined attempt, we give you a 24-hour grace period to correct the issue. In the second declined attempt, a late fee of 10% of the invoice total ($10 minimum) will be added. Please look out for emails regarding overdue notices.

Credit cards are required to be added to and remain on file in order for Clients to request any services with Hands N Paws.

Hands N Paws will be paid the amount discussed with no exceptions other than if our Cancellation Policy (outlined below) applies and Client receives a refund in either the form of Account Credit(s), or in emergency circumstances as transferable credit(s) back to their card.

Client may be charged additional fees if Team Members are instructed to, or sees the need to, purchase items for the pet while under Company care, including but not limited to: pet food or treats, litter or cleaning supplies, transportation to the vet and/or emergency expenses for general care of pet(s). Hands N Paws will retain and share receipts as proof of purchase.

 

 

SERVICE CANCELLATION/REFUND POLICY

When Client schedules services with Hands N Paws, the Company has likely turned down other work so as to devote our time to the work requested from said Client.

Client understands and accepts the Company cancellation/refund policy as outlined below:

– 100% refund is issued as Account Credit if cancellation is made at least 48 hours prior to the scheduled service(s).

– 50% refund is issued as Account Credit if cancellation is made at least 24 hours prior to the scheduled service(s).

– NO refund is issued for same-day cancellations/less than 24 hour notice.

PLEASE NOTE: Refunds are NOT transferable. Should you be eligible to receive an Account Credit (based on terms above), that will be auto-added to your account and applied to your very next invoice with us.

 

SERVICES TERMS

Hands N Paws agrees to provide the services stated in this contract in a reliable, caring, and trustworthy manner. In consideration of these services and as an express condition thereof, Client expressly waives and relinquishes any and all claims against Hands N Paws arising out of or relating to the provision of services hereunder, except those arising from gross negligence or willful misconduct on part of Hands N Paws.

Client understands and acknowledges that the environment in which they are requesting Hands N Paws to complete services is reasonably sanitary and safe. We assess home conditions during initial meet n greets. If we determine home conditions to be unsanitary and/or unsafe, we will make it clear to the Client that we cannot pursue a working relationship.

Should a Team Member sustain any injury, disease, or other harm in the course of providing services hereunder, the Client will indemnify Hands N Paws and hold it harmless with respect to all loss, expense, and damage caused thereby, except those arising from gross negligence or willful misconduct on part of Hands N Paws.

Client understands and acknowledges that he/she is responsible for letting Hands N Paws know of anyone who has access to their home and agrees to not contract with any other company and/or care provider during the duration of services booked with Hands N Paws. Client releases and holds Hands N Paws harmless of all loss, expense, and damage caused by anyone entering the Client’s home with their permission or access given to others during the terms of services rendered.

 

 

CONTRACT TERMS

This contract will take effect upon digital signature by Client (clicking “Agree & Submit” below) and will remain in effect until terminated by either party. Client may make online reservations for additional services at any time during the terms of this contract, as subject to Hands N Paws availability. All scheduled services will be governed by all the terms of this contract. We appreciate as much advance notice as possible for the work, but will make every effort possible to accommodate all requests.

Either party may terminate this contract at any time by written notice to the other. Hands N Paws is entitled to payment for all services rendered until notice of termination is received and for any transition services reasonably required to provide for the health and welfare of Client’s pet(s). Hands N Paws will not terminate during a period of scheduled service unless Hands N Paws determines, at their sole discretion, that a serious danger exists to the health or safety of a Team Member or pet. If such concerns preclude Hands N Paws from providing further care for the pet(s), Client agrees to pay for their pet to be boarded at a boarding facility or taken under the care of another party until Client returns. Every attempt will be made to notify Client and/or emergency contacts regarding such situations.

Client acknowledges that by signing below, he/she is providing written approval for the provision of services by Hands N Paws during any service period scheduled by Client and confirmed by Hands N Paws. Upon such scheduling and approval, Hands N Paws will be authorized to enter Client premises and perform services without additional signed contracts and/or written authorizations

 

 

AGREEMENT

I, Client, have reviewed this Client Agreement in its entirety. I will promptly complete all parts of my client account in Precise Petcare, and the information I provide will be detailed and accurate. My electronic signature here will indicate that I am agreeing to all the terms and conditions of this contract, exactly as they are outlined above.