HNP Sitter Success Hub
Your go-to resource for best practices, answers to common questions, and everything you need to provide exceptional pet care.
Welcome Guide & First Steps
Intro to Precise Petcare
Slack & Our Team Culture
Acing Your First Pet Visit
Understanding Your Role
Foundations for Long-Term Success
New Team Member FAQs
My Schedule (How to view and manage your work schedule)
My Availability (How to set when you’re available for jobs)
Emergency Coverage Program (Protocol for last-minute call-outs)
Service Checklist (The official checklist for every service)
Winter Walks (Excellent safety-specific guide)
Team Accountability Measures (Best practices for client satisfaction and reliability)
Journal Reports, Maps, and Ratings (How to handle client updates and feedback)
Compensation FAQs (Covers pay structure, bonuses, etc.)
Maximizing Your Earnings (Details on boosts for holidays, multi-pet homes, etc.)
Taxes (Essential info on tax obligations and filing)
General Support (Overview and basic troubleshooting)
Client Profiles (How to access and use client info)
Resources (Understanding the Resources tab: payroll, reports, vet info, etc.)