You have two convenient options to show appreciation for our pet care team:
- Auto-Tipping: Set up a preset tip amount that automatically applies to all service requests—perfect for hassle-free appreciation.
- Manual Tipping: Simply add a tip on the Pay Now page (will be dispersed evenly on most recent invoice).
All tips go 100% to your pet’s caregivers—thank you for recognizing their hard work!
Most Popular Tipping Option
Our most loved feature lets you set up automatic tipping—so you can show appreciation without lifting a finger after setup. Just preset your preferred tip amount once, and the system will add it to every new service you request going forward.
Option #1: Auto-Tipping
This is our most popular (and most convenient!) tipping option. To set it up, just follow these steps:
- Log in to your client account using your credentials
- Tap the ☰ menu (top left corner)
- Select Profile
- Under Details, locate the “Pre-Loaded Service Tip Amount” field. Here you can specify your preferred tip amount. *We do offer priority scheduling perks for 18% or more!
Option #2: Manual Tipping
To leave a manual tip (usually done after services are completed), head to the Pay Now page and enter your desired tip amount.
Tipping FAQs
How much do people normally tip the team?
Most pet parents tip around 18–20% using the Auto-Tip option, which automatically applies a tip to each scheduled pet visit. You can customize your tip amount anytime under the Profile page!
Can I leave a cash tip instead?
Yes, definitely! You’re welcome to leave a cash tip on the counter or in any designated spot for your assigned sitter to retrieve. Just be sure to leave a note along with it so it’s clear who it’s for, how it’s supposed to be shared (if applicable), etc.
If I’m adding a tip on the Pay Now page, why is my tip split equally among all services my recent invoice?
That’s just how the system is set up! When you leave a tip through the Pay Now page, it automatically splits that tip evenly across all services listed on your most recent invoice. For example, if you add a $20 tip via the Make a Payment page and your most recent invoice includes 4 services, each service will receive $5 (of that $20 tip).
Do 100% of tips go to sitters?
Yes! Every dollar goes directly to your pet care provider(s). Hands N Paws does not take a cut from tips—ever.
Can I leave a one-time holiday or thank-you tip?
Definitely! Many pet parents choose to leave a larger tip during the holidays or after extended bookings. Just contact us—we’ll make sure it’s routed properly.
