Completing your pet profile thoroughly and accurately is essential—it ensures our team has everything they need to provide smooth, reliable care during every visit.
We’ve put together some best practices to help you fill out each section with care. Be intentional and detailed, especially when noting the locations of important items in your home like food and water bowls, leashes, litter boxes, or medication. The more complete your profile, the better we can care for your pet as if they were our own.
Details Section
In this section, just fill out the basics: your pet’s name, type of pet, breed, birthday/age, and be sure to upload a cute profile photo!
If you select Dog under “I am a…”, you’ll see a special field appear called “Special things to know about me.”
Use this space to share your dog’s preferences for different seasons and weather conditions. Do they love the snow but hate the rain? Prefer short walks in the heat? Let us know by checking off the box(es) that apply—it helps us tailor their care to keep them happy and comfortable year-round!
Additional Section
This section is simple—just share your pet’s markings/colorings, gender, and other general traits. It’s one step beyond the basics you entered in the Details section above it.
Notes Section
This is where we dive into all the important details about your pet’s routine, care needs, and your expectations for visits. It’s your chance to give us the full picture so we can show up prepared and provide care just the way you like it.
Use the table below as a guide to help you fill this section out thoroughly!
| Pet Profile Field | What To Input… |
|---|---|
| My personality is… | Your pet’s unique behaviors, quirks, and traits (what makes them happy/stressed, how they interact with people) |
| My potty routine is… | Bathroom habits (schedule, signals they need to go, preferred spots, cleanup instructions) |
| My food/water routine is… | Meal details (food type, portions, feeding times, where bowls are kept, special diets) |
| My treat routine is… | Treat preferences (favorites, how often they can have them, storage location, rules) |
| I know these commands & tricks… | Commands your pet responds to (and how to practice them) |
| The walking gear I use is… | Walk equipment details (harness/leash type, how to put it on, where it’s stored) |
| My walk routine is… | Walk schedule (times, duration, favorite routes, special instructions) |
| My favorite toys are… | Play preferences (where toys are kept, how they like to play, any forbidden toys) |
| My favorite hiding spots are… | Secret nap/hide locations (and how to coax them out if needed) |
| If I’m feeling mischievous… | Naughty behaviors (what they steal/chew, how to redirect them) |
| If I have potty accidents… | Accident protocol (common causes, cleanup steps, prevention tips) |
| Everything else you should know… | Those “only my human would know” details (quirks, rituals, etc.) |
| Here’s how it all comes together… | The ideal care routine (step-by-step for perfect visits) |
| My winter walks routine is… | Cold-weather adjustments (gear changes, shortened walks, etc.) |
| My rainy-day walks routine is… | Wet weather adaptations (raincoat needs, puddle avoidance, etc.) |
Medical Section
This section is all about your pet’s health and safety. Please complete it thoroughly and thoughtfully—it helps us provide safe, informed care during every visit.
You’ll be asked to provide:
- Vaccination records – Click
to add specific vaccines, dates, and expiration info - Flea, tick, and heart-worm prevention – Confirm current status
- Medical concerns or conditions – Share any known diagnoses or health issues
- Medications – List all medications along with dosage and schedule
- Emergency protocols – What to do and who to contact if something urgent comes up
to add specific vaccines, dates, and expiration infoThis info helps us stay prepared and ensure your pet’s well-being at all times.
Veterinarian Section
Use this section to add your pet’s vet info. Most vet offices are already in our system, so try searching first. If you don’t see yours, click New in the dropdown and fill out the fields provided.
Files Section
This section is most commonly used to upload helpful visuals related to your pet’s care—like how to attach a tricky harness, where important pet-related items are located in your home, or any other part of the routine that’s easier to show than explain. Think of it as a visual supplement to the written notes in your pet profile.
You can upload photos, videos, or even PDFs (like vet records). If you do upload a visual related to your pet’s care, please make sure to:
- Reference the file in the relevant section of your pet’s profile (e.g., “See harness video in Files”).
- Send a copy to our admin team so we can store it in our internal folder as a backup. Use WeTransfer to upload and send, using support@myhandspaws.com as the recipient address, and be sure to include your name and a quick note about what you’re sending.
Critical Pet Profile Checklist
Curious to know if your profile is filled out properly? Use this checklist to double-check that your pet’s profile is complete, clear, and ready for our team to follow with confidence:
