To add a pet to your client account for the first time—or to submit new pet information at any time—follow these steps:
- Log in to your client account using your credentials
- Tap the ☰ menu (top left corner)
- Select Petcare > My Pets
- Click
and carefully complete each section—Details, Additional, Notes, Medical, and Veterinarian—making sure all required (*) fields are filled out - Click Save at the bottom of the page
- *If you wish to add another pet, click at the top of the screen and fill out the form accordingly following steps 4-5 above
and carefully complete each section—Details, Additional, Notes, Medical, and Veterinarian—making sure all required (*) fields are filled outFAQs
What’s the minimum pet info required?
We don’t like to think in terms of “minimums” because the more information we have, the better we can care for your pet. That’s why we encourage you to fill out each pet profile as thoroughly and thoughtfully as possible. Click here to learn more.
Can I add multiple pets to my account?
Yes! You can add as many pets as you need—each one gets their own individual profile. Just follow the steps at the top of this article to learn how to add multiple pets!
