Columbus pet sitter cleaning hands in between pet sitting services.

5 Essential Cleanliness Strategies for Pet Sitters in Columbus, Ohio

Whether you’re a seasoned pet sitter or new to the profession, keeping both yourself and the pets in your care clean is crucial for a healthy, happy environment. Here are the top 5 tips to help Columbus, Ohio pet sitters ensure cleanliness across their work.:

Pet Emergency 1
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1. Address Pet Accidents with Diligence

Navigating one of the most common hurdles in pet sitting – unexpected pet accidents. As pet sitters in Columbus, Ohio, it is an absolute best practice to always and thoroughly clean up any pet messes encountered in the homes you visit. From a minor pee spot to larger mishaps, promptly and effectively dealing with these accidents helps prevent the setting of stains and odors, contributing to a more pleasant home environment and reflecting your professionalism. It’s crucial to dispose of waste in the specified pet waste area as directed by the pet parent, making sure all bags are securely tied before disposal.

Pet parents will deeply appreciate your diligence in handling these situations, sparing them the unwelcome task upon their return. Going above and beyond to leave their space tidier than when you arrived not only showcases your commitment but also greatly enhances their trust and satisfaction with your services.

2. Manage Bellies and Paws After Muddy Walks

One of the foremost challenges with dog walking in Columbus, Ohio is navigating through inclement weather conditions, because of how muddy the dogs can get! To lessen the need for extensive cleaning afterward, many Columbus dog walkers choose to steer clear of puddles and muddy areas as much as possible while out and about. Regardless, during times of rain or mud, it’s essential to thoroughly check and wipe down dogs post-walk.

While pet parents should ideally equip you with the necessary towels for drying off their pets, it’s important for you to always have these supplies on hand, ensuring readiness for whatever the weather throws your way. Adopting this proactive stance not only helps keep the pets clean but also aids in maintaining the cleanliness of the client’s home. You can take it a step further and enhance your preparedness by always having towels, pet-safe wipes, and a water bowl ready at the entryway. This enables you to immediately care for the dog upon returning, easing the post-walk cleanup process and elevating the level of service you provide.

3. Recognize and Address Poor Grooming

Observing a pet’s grooming needs being overlooked is a signal for you to take initiative. Neglected grooming is not just about aesthetics; it can lead to health complications for the animal. Some of the common examples are overgrown nails and matted fur. This could also include itchy ears due to accumulated wax or an excessive discharge around the eyes. Whatever you notice, approach the pet parent with a gentle suggestion for professional grooming services or (if applicable) propose your help with consistent brushing. Initiating this conversation demonstrates your dedication to the pet’s health and can greatly enhance their quality of life, deepening your relationship with both the pet and their parent.

4. Leave Pet Areas Cleaner Than Found

Aim to leave the spaces used by pets as clean as—or even cleaner than—you found them. This principle is especially crucial during extended service periods. Over time, it’s common to find food bowls with dried remnants, water bowls coated with slime, water filters in fountains clogged with debris, and accumulating pet hair in common lounging spots. Addressing these areas not only improves the well-being and happiness of the pets but also significantly enhances the trust and satisfaction of the pet parents. Remember, organization of things is also just as important—ensuring everything has its rightful place.

In instances where you notice extreme unsanitary conditions, such as excessive waste in outdoor areas or a pervasive moldy smell inside, taking immediate action is imperative. If you’re working independently, engage in a constructive conversation with the pet parent to discuss these concerns. If you’re a pet sitter at Hands N Paws, however, it’s important to report these observations to your team leader without delay. By doing so, you reinforce your dedication to the health and safety of the pets you care for, as well as your commitment to maintaining a clean and welcoming environment for everyone involved.

5. The Importance of Hand Hygiene

For Columbus pet sitters bustling through a packed schedule of visits, prioritizing your personal hygiene throughout the workday is crucial. Ensuring you wash your hands thoroughly before and after each visit is a key practice in halting the transmission of germs between pets and throughout homes. Having hand sanitizer readily available for moments when soap and water aren’t accessible is equally important. This dedication to cleanliness mirrors your professionalism and demonstrates your care for the well-being of the pets and families you assist.

Don’t Delay, Implement These 5 Cleanliness Tips Today!

Maintaining cleanliness in working as a pet sitter and dog walker is not just about the spaces we clean but also about fostering a healthy and safe environment for the pets we serve. By adopting these cleanliness practices, pet sitters can ensure they’re providing the highest quality of service, keeping both themselves and the pets in their care happy and healthy. Let’s commit to these standards of cleanliness and professionalism, elevating the pet sitting experience for all involved!

Give yourself the pet parent peace of mind you finally DESERVE!

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Your peace of mind starts here.

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Hands N Paws Client Agreement



Key Terms

* Client = You

* Company = Hands N Paws

* Team Member(s) = Our trained pet care professionals



EMERGENCY & MEDICAL CARE

Emergency Care

You are responsible for providing accurate emergency instructions and up-to-date medical information for your pet within your account.

In the event of an emergency, we will first attempt to contact you. If you cannot be reached and immediate action is required, we will contact your primary veterinarian or the nearest emergency veterinary clinic.

Team Members are authorized to make urgent medical decisions on your behalf when necessary to protect your pet’s health (excluding euthanasia).

You agree to assume full financial responsibility for all veterinary expenses. Hands N Paws is not liable for outcomes related to pre-existing conditions, sudden illness, injury, or circumstances beyond our control.

Emergency & Extended Care Services

When circumstances require care beyond originally scheduled services, Hands N Paws reserves the right to apply additional fees.

This may include, but is not limited to:

* Veterinary transport or extended wait time

* After-hours or late-night services

* Additional visits due to medical or behavioral changes

* Schedule restructuring requiring expanded coordination

* Urgent care needs requiring additional time or resources

All such services will be documented and itemized on your invoice. Veterinary expenses remain the responsibility of the Client.



HOME ACCESS & SAFETY

Home Access

A lockbox containing a working spare key is required to ensure uninterrupted access to your home. Garage codes or keypad entry may be used but do not replace the lockbox requirement.

All access instructions must be clearly documented in your account notes. For complex entry procedures, please **[email us](mailto:support@myhandsnpaws.com)** a video walkthrough to prevent delays.

Our priority is providing uninterrupted care for your pets.

Safe & Sanitary Environment

You agree that the service environment is reasonably safe and sanitary. If conditions pose a risk to our Team Members or your pets, we reserve the right to pause or terminate services until the issue is resolved.

Third-Party Access

You must notify us if any third party will have access to your home during scheduled services. Hands N Paws is not responsible for loss, damage, or incidents caused by third parties during this time.

Service Termination

In rare situations involving serious safety concerns, Hands N Paws may terminate services during a scheduled period.

If this occurs, you agree to arrange and cover the cost of alternative care or boarding until your return. We will make reasonable efforts to notify you and your emergency contacts.



SERVICE STRUCTURE & EXPECTATIONS

Flexible Arrival Windows

Services are scheduled within a two-hour arrival window. While we make every effort to honor preferred times, exact arrival times cannot be guaranteed due to travel, weather, emergencies, or other client needs.

Trial Visits

For extended or vacation services, a Trial Visit is required while you are still in town to ensure your pet is comfortable before long-term care begins.

Service Request Approval & Availability

All service requests are subject to Team Member availability. You will receive confirmation or declination within 48 hours. If we are unable to accommodate your request, we will work with you to explore alternatives.

Communication

All routine communication occurs within your client portal through post-service journals.

For urgent matters during a visit, Team Members will call the phone number on file.

If you receive a Team Member’s personal contact information, please do not use it for routine communication. All scheduling, updates, and service notes must remain within your account or through our main office.

Accurate Pet Information

You agree to maintain accurate and up-to-date information in your account. Every three months, you will be prompted to review and confirm your pet’s details before submitting new service requests.

Hands N Paws is not responsible for issues resulting from incomplete or outdated information.

Vaccination, Licensing & Identification

Before services begin, all pets must:

* Be up-to-date on vaccinations and local licensing requirements

* Wear identification tags or be microchipped

Dog-Walking Safety

For everyone’s safety, dogs must remain leashed during walks. Off-leash walks are strictly prohibited.



PRICING & BILLING

Please visit **[www.myhandsnpaws.com](http://www.myhandsnpaws.com)** for current service pricing.

Additional Fees & Surcharges

Additional fees may apply in the following situations:

* Last-Minute Services: $15 for requests made within 24 hours

* Holiday Services: $20 per service on major holidays

* Additional Pets: $7 per pet beyond the first two

* Service Adjustments: Fees may apply when services exceed originally scheduled scope or time.

Account Assistance Fee

If you request that we schedule services, cancel services, update pet notes, or otherwise manage your account without first attempting to do so yourself, a surcharge equal to 10% of your most recent invoice (minimum $25) will apply.

Our **[Client Support Center](http://www.myhandsnpaws.com/client-support)** provides step-by-step guidance to help you manage your account independently.

Cancellations

* 48+ hours notice: 100% refund issued as Account Credit

* 24–48 hours notice: 50% refund issued as Account Credit

* Less than 24 hours notice: No refund

All refunds are issued as Account Credit and automatically applied to your next invoice.

Payment & Billing

We accept Visa, Mastercard, American Express, and Discover. Clients are responsible for maintaining a valid payment method on file at all times.

* Ongoing Services: Auto-charged every Friday for the previous week’s services

* One-Time Services: 50% deposit charged upon confirmation; remaining balance auto-charged by final service date

* Declined Payments: You will be notified immediately and have 24 hours to resolve the issue. A 10% late fee (minimum $20) applies after a second declined attempt.



Contract Terms

This agreement begins upon signature and remains in effect until terminated by either party.

By signing, you authorize Hands N Paws to enter your home and care for your pets for all confirmed bookings without additional contracts.

Service Interruptions (Force Majeure)

Hands N Paws shall not be liable for delays, interruptions, or inability to provide services due to circumstances beyond our reasonable control, including but not limited to severe weather, natural disasters, power outages, road closures, government actions, public health emergencies, or other unforeseen events.

In such cases, we will make reasonable efforts to notify you and resume services as soon as it is safe and practicable to do so.

Thank you for trusting Hands N Paws with your furry family 💜🐾