Best Qualifications for Dog Walkers in Bexley, Ohio

Professional dog walker in Bexley, Ohio providing daily exercise and socialization for your pup.

When searching for a dog walker in Bexley, Ohio, there are certain qualifications that you should keep in mind to ensure your dog receives the best possible care. First, the ideal dog walker should have experience working with dogs. This can be from dog walking jobs and/or owning their own dogs. They should be comfortable handling dogs of all breeds, sizes, and temperaments. They should also know how to handle various dog walking equipment and unexpected situations that may arise while out on walks.

Additionally, the ideal dog walker should be reliable and punctual. This means showing up on time for each scheduled walk and providing you with notice if they are running late or need to reschedule. They should also have a flexible schedule, allowing you to book walks at times that are convenient for you.

Here are some further qualifications to consider.

Additional Bexley, Ohio Dog Walker Qualifications

Dedicated Customer Support

Your ideal dog walker in Bexley, Ohio should prioritize providing excellent customer service and support. They should be responsive to your inquiries and concerns, and should be available to help you whenever you need it. This can be achieved through various means such as phone call, text, email or online support articles. At Hands N Paws, we provide customers many avenues for support so that pet parents can get their questions or concerns addressed efficiently and effectively.

Insurance & Bonding

A reliable dog walker in Bexley should be properly insured and bonded to protect you and your pets. In case of any accidents or incidents, having insurance and bonding can ensure that you are financially protected. It is important to verify that the dog walker or company has valid insurance and bonding coverage. At Hands N Paws, we are covered for up to $1,000,000 in damages and liabilities under one of the leading in-home pet care insurance providers, State Farm.

Extensive Availability

As mentioned above, dog walkers in Bexley, Ohio (ideally) should be available to provide services whenever you need them. They should have a flexible schedule that can accommodate your needs. This means being available to provide services even during holidays or emergency situations. At Hands N Paws, we provide dog walking services to customers 365 days a year, 24 hours a day, 7 days a week!

Solid Communication Skills

Good communication is an essential trait for your dog walker to possess. It ensures that they understand your pet’s needs and your expectations. When you hire a dog walker in Bexley, Ohio, you want to be confident that they will take good care of your fur baby and communicate well with you.

A dog walker who communicates well will be able to provide updates on your pet’s behavior. They’ll also be able to relay any health concerns or changes, and other important information that you need to know. This can give you peace of mind and help you to stay informed about your pet’s well-being.

At Hands N Paws, we send thorough journal reports to our pet parents after completing dog walking services. These reports include important details about the walk, such as the activities done and how the pets’ behaved. We also include photos and GPS maps of actual walk routes. This helps to provide additional peace of mind to pet parents.

Customized Care

Your idea dog walker in Bexley, Ohio should be able to provide customized care that caters to your pet’s specific needs. For example, they should be able to adapt to your pet’s personality, energy level, and any medical conditions they may have. Customized care can ensure that your pet is happy, healthy, and safe under the care of the dog walker. At Hands N Paws, we understand that all dogs have different needs. Because of this, we take an individualized approach to working with each one.

Professional

This is an essential quality that every dog walker in Bexley should exhibit. It’s an umbrella term for everything that has already been mentioned in this blog article. This includes being knowledgeable about pet care and having a genuine passion for providing quality services. A professional dog walker should also be detail-oriented. They should pay close attention to your pet’s individual needs and ensuring that those needs are met. They should communicate clearly and effectively with you. In addition, they should provide updates on your pet’s activities, behavior, and any concerns they may have noticed.

Lastly, a professional dog walker should respect your home and property. They should always leave things as they found them and adhere to any specific instructions you have provided. At Hands N Paws, we emulate all these aspects of dog walker professionalism.

Team Oriented

A good dog walker in Bexley, Ohio should have a team-oriented approach in order to provide you with consistent service. This means that they should have a team of qualified and trained dog walkers who can provide services on standby. This is especially helpful in the case of unexpected events or emergencies/conflicts. Taking a team-oriented approach can ensure that your pet receives consistent care even when the primary dog walker is not available. At Hands N Paws, we employ a team of dog walkers, all of whom provide top-notch dog walking services in Bexley. Having a team allows us to have great availability for our customers at all times they’re needing pet services.

Mobile App

Every dog walker in Bexley, Ohio should have their customers using a mobile app. Apps are designed for the sake of easy navigation and the convenience of being able to schedule services, pay invoices, and store pet care notes in one place. At Hands N Paws, our customers use a third-party mobile app called Precise Petcare. It allows them to easily schedule dog walking services and cancel or reschedule appointments. It also allows them to communicate with their assigned Bexley dog walkers in real-time and much more.

Trust Hands N Paws With All Your Bexley Dog Walking Needs

Finding the right dog walker in Bexley, Ohio requires careful consideration and attention to detail. When choosing a dog walker, look for someone who is dedicated to providing exceptional care. Also, they should be knowledgeable about general pet care, insured and bonded, and offer customized services tailored to your pet’s individual needs.

By choosing a qualified dog walker, you can have peace of mind knowing that your fur baby is in good hands. Also, you will be more at ease knowing your pup is receiving the exercise and attention they need to live a happy, healthy life. All the while, you can rest assured that you’re getting the peace of mind you need while you’re away from home and busy with life.

If you’re in need of a highly trusted dog walker in Bexley, Ohio who meets all of the qualifications above, Hands N Paws is at your service! Our team of dog walkers has been serving the Bexley area since 2018. We have built a strong reputation for our reliable and professional dog walking services. Sign up today for your free in-home meet n greet and we’ll be happy to come by and get things started!

Benny DiFranco

Benny DiFranco

Hi! Thanks for reading this blog. I am the owner and founder of Columbus, Ohio's very own Hands N Paws. I started this business in 2018 with the purpose of giving more pet parents peace of mind. Looking forward to seeing you on the blog next time!

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The terms of this agreement are as follows: “Client” refers to you, “Company” refers to us (Hands N Paws), “Team Member” refers to the person from our team providing services for your pets, and “Team Members” refers to the Hands N Paws team as a whole.

 

Emergency Veterinary Treatment & Client Responsibility Policy

It is important to inform Hands N Paws of any specific emergency instructions or medical conditions related to Client’s pets. This will help ensure the safety and well-being of pets during emergencies.

In case any of Client’s pets need emergency veterinary treatment, Team Member will contact the designated vet on file and/or a local emergency vet. Team Member will also communicate with Client and/or emergency contacts regarding the situation.

Client gives permission to Team Member to transport the pet(s) to a veterinary clinic and/or make treatment decisions (except for euthanasia), especially if it’s a life-threatening emergency and/or Client cannot be immediately reached. Client is responsible for any veterinary fees incurred. 

Client releases Hands N Paws from any liability for any damage or harm to pets or property that occurs beyond the reasonable control of Team Member during the provision of emergency veterinary care. 

Pet Vaccination, Licensing & Identification Policy

To comply with local laws and ordinances, it is required that all pets have the appropriate vaccinations and licenses before Company begins services. For further information on these requirements, please visit the Ohio State Bar Association’s website at https://www.ohiobar.org/public-resources. Client should also check with his/her veterinarian to determine which vaccinations/shots the pet requires. 

For safety reasons, we encourage all dogs and cats to wear an ID tag or collar that includes name and contact number while Team Member is working with them.

 

Secure Access & Lockbox Policy

To ensure access to Client’s home during scheduled services, Hands N Paws requires that Client purchases a lockbox and places a spare house key(s) inside of it for Team Member to use. Client can purchase the lockbox on Hands N Paws’ website by clicking Buy Your Lockbox. Once it arrives, the lockbox should be programmed with a unique four-digit code. The lockbox should then be placed on the main door handle or in another secure location, and the lockbox code and location information must be entered in the Client’s account on Precise Petcare.

Alternatively, Client may elect to provide a code for entry via a garage door or electronic keypad and if so, must enter all necessary codes in Precise Petcare. Client is strongly encouraged to purchase a lockbox, however, to ensure that Team Member can access pets at all times during scheduled services, especially in situations where the power goes out or batteries die and Team Member need alternative access to the home.

 

Client Communication & Privacy Policy

All Team Members have access to Clients phone number, but are instructed to only use them when necessary or for urgent purposes during services with pets. Hands N Paws prioritizes the privacy and confidentiality of phone numbers as personal information.

All correspondence between Client and Team Member should be centered around Client’s pets and the services provided. If Client has inquiries regarding scheduling, cancellations, app-related matters, or any company-related concerns, these are to be directed to the Company via the office number: (614) 636-6644. The Company’s client support team is available during office hours, Monday through Friday, 9am-5pm. We are closed on Saturdays, Sundays, and Federal Holidays. The Company will make contact with Client outside of office hours should there be any urgent need for communication.

 

Pet Information Accuracy & Accessibility Policy

In order to provide the best possible service to pets, it is crucial that Client provides Team Member with detailed and up-to-date information regarding their pets. This information should be accurate, complete, and accessible through the Client’s account in Precise Petcare. Team Members can only work on the basis of the information that is available to them through the Client’s account in Precise Petcare. Likewise, Client acknowledges that the accuracy and comprehensiveness of the information they provide directly impacts the quality of the services delivered. Client, therefore, takes full responsibility for any consequences that arise from inaccurate, incomplete, or outdated account information.

 

Flexible Service Arrival Time Policy

Arrival times for services occur within a two-hour period. Team Members are unable to guarantee exact arrival times due to various factors that may affect scheduling and travel times. To accommodate these considerations, we use time blocks rather than specific times. Client will see this in the dropdown menu when Client selects Arrival Time in the request service form within their Client account.

While Team Members understands that Client may have preferences regarding arrival times, it is essential to acknowledge that Team Members cannot guarantee meeting those specific requests. Flexibility is needed in order for Team Members to accommodate for needs of other Clients on schedule.

 

Services & Pricing

For the most up-to-date and detailed descriptions on service offerings, please visit our website at www.myhandsnpaws.com.

 

Service Surcharge Policy

The following service surcharges may apply under certain conditions:

Last Minute Service: A fee of $15 per service will be charged for bookings made with less than 24 hours’ notice.

Holiday Service: A fee of $20 per service will be applied for services provided on the following holidays: New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve.

Additional Pets: Base pricing for services includes up to 2 pets. For each additional pet beyond the initial two, an additional fee of $7 per pet will be added.

Out-of-Service Area: If Client location falls outside our designated service area, a fee of $10 per service will be charged. To check if a particular area is within our service range, please visit the respective service page on our website and scroll down to the bottom of the page.

Please note that these surcharges are separate from the base pricing for our services. To learn more about service rates, please visit our website at www.myhandsnpaws.com.

Service Request Approval & Availability Policy

Hands N Paws strives to accommodate as many service requests as possible. However, the approval of service requests is subject to the availability of Team Members. Upon submitting a service request, Client will receive a confirmation or declination email/notification indicating whether Hands N Paws can fulfill the requested work. Sometimes, this may take up to 48 hours.

If a service request is declined, we encourage Client to explore alternative options or contact our dedicated client support team for further assistance. Company is here to help and find the best solution for all pet care needs.

 

Meet N Greet Policy

To ensure a personalized experience for new Clients, Hands N Paws requires virtual Meet N Greets before getting started with pet services. These meetings allow us to connect with Clients and discuss their pet care needs.

All Meet N Greets come at a $25 cost and are about 20-30 minutes in length. For new clients who have their Meet N Greet and then book services with us right afterwards, that $25 will be credited towards their first invoice. For existing clients who have already had their initial Meet N Greet, the event is a flat rate of $25.

Meet N Greets can be scheduled on our website at www.myhandsnpaws.com.

 

Payment & Billing Policy

Payment Method: All services with Hands N Paws are to be paid for using a credit or debit card. All major cards, including Visa, Mastercard, Amex, and Discover are acceptable. Client can securely add and store card information within their Client account. Adding and keeping a valid credit card on file is a requirement for requesting any services with Hands N Paws.

Ongoing Services: For services scheduled as ongoing, Client will be automatically charged every Friday for the previous 7 days’ worth of completed, canceled, and in-progress services.

Non-Ongoing Services: For services not scheduled as ongoing, a 50% down-payment will be charged on the day the services are accepted and confirmed. An invoice will be sent immediately. Client has until the date of the last confirmed service to manually pay the remaining balance on the invoice. If manual payment is not made, the remaining total will be automatically charged to the card on file on the date of the last service day on that invoice.

Declined Payments: In the event of a declined auto-charge, Client will be promptly notified. After the first declined charge, Client has a 24-hour grace period to rectify the issue. In the case of a second declined attempt, a late fee of 10% of the invoice total (minimum $10) will be added. Client must be attentive to emails regarding overdue notices.

Payment Terms: Hands N Paws will be paid the agreed-upon amount as discussed, with no exceptions, unless our Cancellation Policy (outlined below) applies and the Client receives a refund in the form of an Account Credit(s). In emergency circumstances, a refund may be issued as transferable credit(s) back to the Client’s card.

Additional Fees: Client may be charged additional fees if Team Members are instructed to, or determine the need to, purchase items for the pet(s) while under the care of Hands N Paws. These items may include pet food or treats, litter or cleaning supplies, transportation to the vet, or emergency expenses for the general care of the pet(s). Hands N Paws and/or Team Member will consult with Client before making any purchases, and will retain and share any receipts as proof of purchase.

 

Service Cancellation/Refund Policy

When Client schedules services with Hands N Paws, the Company has likely turned down other work so as to devote our time to the work requested from said Client.

Client understands and accepts the Company cancellation/refund policy as outlined below:

– 100% refund is issued as Account Credit if cancellation is made at least 48 hours prior to the scheduled service(s).

– 50% refund is issued as Account Credit if cancellation is made at least 24 hours prior to the scheduled service(s).

– NO refund is issued for same-day cancellations/less than 24 hour notice.

PLEASE NOTE: Refunds are NOT transferable. Should Client be eligible to receive an Account Credit (based on terms above), that will be auto-added to his/her account and applied to the very next invoice with us.

 

Service Terms

Hands N Paws agrees to provide the services stated in this contract in a reliable, caring, and trustworthy manner. In consideration of these services and as an express condition thereof, Client expressly waives and relinquishes any and all claims against Hands N Paws arising out of or relating to the provision of services hereunder, except those arising from gross negligence or willful misconduct on part of Hands N Paws.

Client understands and acknowledges that the environment in which they are requesting Hands N Paws to complete services is reasonably sanitary and safe. If it is determined that home conditions are unsanitary and/or unsafe at any point in the working relationship, Company will make it known to Client. Action will be taken accordingly thereafter.

Additionally, Hands N Paws will not terminate during a period of scheduled service unless Hands N Paws determines, at their sole discretion, that a serious danger exists to the health or safety of Team Members or pets. If such concerns preclude Hands N Paws from providing further care for the pets, Client agrees to pay for their pet to be boarded at a boarding facility or taken under the care of another party until Client returns. All attempts will be made to notify Client and/or emergency contacts regarding such situations.

Client understands and acknowledges that he/she is responsible for letting Hands N Paws know of anyone who has access to their home during the duration of services booked. Client releases and holds Hands N Paws harmless of all loss, expense, and damage caused by any third-parties entering Client’s home at that time.

 

Contract Terms

This contract will take effect upon digital signature by Client (clicking “Agree & Submit” below) and will remain in effect until terminated by either party. Client may make online reservations for additional services at any time during the terms of this contract, as subject to Hands N Paws availability. All scheduled services will be governed by all the terms of this contract.

Client acknowledges that by signing below, he/she is providing written approval for the provision of services by Hands N Paws during any service period scheduled by Client and confirmed by Hands N Paws. Upon service confirmation, Hands N Paws will be authorized to enter Client premises and perform services without additional signed contracts and/or written authorizations.