Trusted Care, Happy Pets

Hands N Paws serves numerous cities and neighborhoods in Columbus, Ohio, including Downtown, German Village, Short North, Clintonville, Bexley, Dublin, Hilliard, Upper Arlington, and Grandview. We’re committed to providing reliable care throughout the city, ensuring your pet feels comfortable and secure, right in their own home.

Our dedicated team of pet sitters and dog walkers provides a range of services directly at your home, ensuring your pets are well-cared for while you’re away or busy. We offer four different lengths of visits, and you can schedule as many daily visits as you need for peace of mind.

During each visit, our team typically performs the following tasks:
– Walking your pets
– Engaging them in playtime
– Feeding and administering any necessary medication
– Performing complimentary household duties such as collecting mail and rotating blinds

We believe in a team-based approach rather than assigning just one person to your pet. This ensures that multiple team members form relationships and bonds with your pets, providing flexibility and reliability whenever you need our services.

After each visit, we provide detailed updates through our company app, Precise Petcare. These curated journal updates allow you to see how your pet’s day went, adding a personal touch to our service.

The cost of our services varies based on the duration and frequency of the services you require. For instance, if you are on vacation and need multiple visits per day for your pets, the cost will be higher compared to a single visit in a day to check on your pets. Regarding service duration, we provide options for 20, 30, 45, and 60 minutes. The cost increases with the length of the service. For detailed information on our services and their respective pricing, please visit our specific service pages for dog walking, pet sitting, and cat sitting.

Each team member undergoes a rigorous selection process to ensure they are the perfect match for our team. This process includes multiple interviews, followed by comprehensive background, drug, and reference checks. After passing these checks, they receive initial and ongoing training and are equipped with numerous resources to ensure their success in this work. All team members have previous experience in pet care, whether personal and/or professional. We also ensure each member embodies our values of compassion and professionalism, so you can trust your pets are in the best hands.

For starters, welcome to the Hands N Paws family! We’re thrilled to have you onboard. Getting started is simple. Just click on any of the “Get Started” buttons you see right on our website. This action will take you to a calendar page where you can select a convenient day and time for a Meet N Greet (initial consultation). At this time, you’ll meet with an admin from our team who will onboard you as a new client and also give you a chance to introduce us to you and your pets. We’ll set you up with your very own client account, and show you how and where you can request our pet services as needed. Whenever you submit requests for services, our team of pet care specialists will be notified. Services are accepted on a first-come, first-served basis, depending on availability, ensuring that someone from our team will be available to care for your pets.

Hands N Paws excels in providing personalized care and earning community trust, which has made us the #1 rated in-home pet care company in Columbus. We understand that your pets are family, and that’s why we’ve been dedicated to winning the hearts of as many pets and their parents since opening for business in 2018. Our services are custom-tailored to meet the unique needs of your pets, all backed by a 100% satisfaction guarantee. With our experienced team, you can be at ease knowing your pet is receiving the love and attention they deserve while you’re away.

Absolutely! We’re here to ensure your pets receive the best care while you’re away, no matter how long you need to be gone.

First, we’ll schedule a Meet N Greet session to fully understand your pet’s routines, preferences, and any special care requirements they might have. During this time, we’ll also onboard you as a new client and set you up with your client account. In your client account, you can schedule all the services you need while you’re away. You can choose from various visit lengths and frequencies, ensuring that your pet maintains their normal routine as closely as possible.

Then, you’ll head away from home and let our team take over! During your absence, we will not only handle the basic needs like feeding, walking, and medication administration, but also provide companionship and playtime to keep your pet happy and engaged. We also offer additional home care services, such as mail collection and plant watering, to keep your home secure and functioning while you’re away.

You’ll receive regular updates through our app, including photos and notes from each visit, so you can see how your pet is doing and feel connected to them, regardless of the distance.

Rest assured, our experienced and caring professionals are equipped to handle any situation that arises, giving you the confidence that your pets are in good hands. Trust us when we say that you’ll be returning home to very happy and contented pets!