Life's busy...
We'll handle the pets!

In-home pet sitters and dog walkers in Columbus, Ohio delivering peace of mind to busy pet parents like you!

Gain peace of mind

Knowing your pet is being well cared for in your absence.

Save time & energy

By giving our team the pet care to-do’s.

Be confident

That you’re giving your pet the best life possible.

You deserve better.
So does your pet.

Juggling work, vacations, and other commitments can leave you stretched thin, unable to provide the care your fur baby needs.

And the guilt is killing you!

Give your pet the care they deserve when you're away from home and reclaim the peace of mind you need. Our team of Columbus pet sitters and dog walkers is here to help!

How We Can Help

Dog Walking in Columbus

We’ll come over and take your pup for a nice stroll of 20, 30, 45, or 60 minutes in length, you pick! With that, we’ll guarantee a great big energy release, mental stimulation, and lots of potty breaks!
Learn More

Pet Sitting in Columbus

We’ll pop by for an in-home visit of 20, 30, 45, or 60 minutes in length, you pick! This gives your fur baby the chance to get quality human time, potty breaks, playtime, feeding, and more! Learn More

Cat Sitting in Columbus

We’ll come by for an in-home visit of 20, 30, 45, or 60 minutes in length, you pick! We'll ensure that your cat has all the food and water it needs and provide litter box cleaning. Learn More

Learn more about our 5-⭐️ team

who provides these services!

They're not 'pets'...
They're family.

And we take that seriously!

(Click blinking circles to learn more!)

(Click blinking circles to learn more!)

Dog Walking service near me columbus oh 1011

Insured & Bonded

We’re covered for up to $1,000,000 in liabilities with one of the best providers in pet care, State Farm.

Extensive Availability

We provide services 24/7/365!

Customized Care

We offer a wide range of services, all that can be tailored to each pet’s individual needs!

Easy-To-Use Mobile App

Our app allows you to schedule services, pay invoices, store pet care notes, and more, all at the touch of your fingertips!

Team Oriented

No more relying on one person to be available every time you need care for your pet! We take a team approach, ensuring you get consistent coverage every time you need pet care!


With us, you get the luxury of a team who puts their whole hearts into working with your pets. We are passionate, knowledgeable, detail-oriented, and determined to provide you the best care possible!

Detailed Updates

After we complete services with your pets, we send thorough in-app updates that include a visit summary, cute photos, and a GPS map showing our whereabouts!

Dedicated Support

We have a super resourceful client support center, and additionally, we’re available for help via office call/text Monday thru Friday, 9am-5pm!

Don't just take our word for it!

Hear it from pet parents who've used our Columbus dog walking and pet sitting services.


I am new to the Columbus area, and needed a dog walker for my little puppy while I am at work. I had Hands N Paws recommended to me by a friend, and I have had an incredible experience with the company! They are reliable, super friendly, and my puppy loves them! I highly recommend for all of your dog walking needs!

Dog Walking Service Columbus

Melissa T.

Dog Walking in Columbus, Ohio


We used Hands N Paws to take care of our cat during a recent vacation and I couldn't have been happier with the experience! Someone came by for a meet n greet before we actually left, which was very nice to be able to meet someone before we got started! They helped out with my non-standard requests, like changing what lights are on to look like someone is still there, mail collection, and taking out garbage. Can’t wait to use them again!

Dog walking service in Columbus OH 1

Kars P.

Cat Sitting in Columbus, Ohio


This has been a wonderful experience for our entire family! This is our first puppy EVER! HNP has helped make the transition to adding a member to our family smooth! The consistent communication and pictures put me at ease during the day. Thank you HNP!

Dog Walking Columbus OH 1

Tara O.

Pet Sitting in Columbus, Ohio

Check out more reviews!

Frequently Asked Questions

Hands N Paws serves numerous cities and neighborhoods in Columbus, Ohio, including Downtown, German Village, Short North, Clintonville, Bexley, Dublin, Hilliard, Upper Arlington, and Grandview. We’re committed to providing reliable care throughout the city, ensuring your pet feels comfortable and secure, right in their own home.

Our dedicated team of pet sitters and dog walkers provides a range of services directly at your home, ensuring your pets are well-cared for while you’re away or busy. We offer four different lengths of visits, and you can schedule as many daily visits as you need for peace of mind.

During each visit, our team typically performs the following tasks:
– Walking your pets
– Engaging them in playtime
– Feeding and administering any necessary medication
– Performing complimentary household duties such as collecting mail and rotating blinds

We believe in a team-based approach rather than assigning just one person to your pet. This ensures that multiple team members form relationships and bonds with your pets, providing flexibility and reliability whenever you need our services.

After each visit, we provide detailed updates through our company app, Precise Petcare. These curated journal updates allow you to see how your pet’s day went, adding a personal touch to our service.

The cost of our services varies based on the duration and frequency of the services you require. For instance, if you are on vacation and need multiple visits per day for your pets, the cost will be higher compared to a single visit in a day to check on your pets. Regarding service duration, we provide options for 20, 30, 45, and 60 minutes. The cost increases with the length of the service. For detailed information on our services and their respective pricing, please visit our specific service pages for dog walking, pet sitting, and cat sitting.

Each team member undergoes a rigorous selection process to ensure they are the perfect match for our team. This process includes multiple interviews, followed by comprehensive background, drug, and reference checks. After passing these checks, they receive initial and ongoing training and are equipped with numerous resources to ensure their success in this work. All team members have previous experience in pet care, whether personal and/or professional. We also ensure each member embodies our values of compassion and professionalism, so you can trust your pets are in the best hands.

For starters, welcome to the Hands N Paws family! We’re thrilled to have you onboard. Getting started is simple. Just click on any of the “Get Started” buttons you see right on our website. This action will take you to a calendar page where you can select a convenient day and time for a Meet N Greet (initial consultation). At this time, you’ll meet with an admin from our team who will onboard you as a new client and also give you a chance to introduce us to you and your pets. We’ll set you up with your very own client account, and show you how and where you can request our pet services as needed. Whenever you submit requests for services, our team of pet care specialists will be notified. Services are accepted on a first-come, first-served basis, depending on availability, ensuring that someone from our team will be available to care for your pets.

Hands N Paws excels in providing personalized care and earning community trust, which has made us the #1 rated in-home pet care company in Columbus. We understand that your pets are family, and that’s why we’ve been dedicated to winning the hearts of as many pets and their parents since opening for business in 2018. Our services are custom-tailored to meet the unique needs of your pets, all backed by a 100% satisfaction guarantee. With our experienced team, you can be at ease knowing your pet is receiving the love and attention they deserve while you’re away.

Absolutely! We’re here to ensure your pets receive the best care while you’re away, no matter how long you need to be gone.

First, we’ll schedule a Meet N Greet session to fully understand your pet’s routines, preferences, and any special care requirements they might have. During this time, we’ll also onboard you as a new client and set you up with your client account. In your client account, you can schedule all the services you need while you’re away. You can choose from various visit lengths and frequencies, ensuring that your pet maintains their normal routine as closely as possible.

Then, you’ll head away from home and let our team take over! During your absence, we will not only handle the basic needs like feeding, walking, and medication administration, but also provide companionship and playtime to keep your pet happy and engaged. We also offer additional home care services, such as mail collection and plant watering, to keep your home secure and functioning while you’re away.

You’ll receive regular updates through our app, including photos and notes from each visit, so you can see how your pet is doing and feel connected to them, regardless of the distance.

Rest assured, our experienced and caring professionals are equipped to handle any situation that arises, giving you the confidence that your pets are in good hands. Trust us when we say that you’ll be returning home to very happy and contented pets!

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The terms of this agreement are as follows: “Client” refers to you, “Company” refers to us (Hands N Paws), “Team Member” refers to the person from our team providing services for  your pets, and “Team Members” refers to the Hands N Paws team as a whole.


It is important to inform Hands N Paws of any specific emergency instructions or medical conditions related to Client’s pets. This will help ensure the safety and well-being of pets during emergencies.

In case any of Client’s pets need emergency veterinary treatment, Team Member will contact the designated vet on file and/or a local emergency vet. Team Member will also communicate with Client and/or emergency contacts regarding the situation.

Client gives permission to Team Member to transport the pet(s) to a veterinary clinic and/or make treatment decisions (except for euthanasia), especially if it’s a life-threatening emergency and/or Client cannot be immediately reached. Client is responsible for any veterinary fees incurred. 

Client releases Hands N Paws from any liability for any damage or harm to pets or property that occurs beyond the reasonable control of Team Member during the provision of emergency veterinary care. 


To comply with local laws and ordinances, it is required that all pets have the appropriate vaccinations and licenses before Company begins services. For further information on these requirements, please visit the Ohio State Bar Association’s website at Client should also check with his/her veterinarian to determine which vaccinations/shots the pet requires. 

For safety reasons, we encourage all dogs and cats to wear an ID tag or collar that includes name and contact number while Team Member is working with them.


To ensure access to Client’s home during scheduled services, Hands N Paws requires that Client purchases a lockbox and places a spare house key(s) inside of it for Team Member to use. Client can purchase the lockbox on Hands N Paws’ website by clicking Buy Your Lockbox. Once it arrives, the lockbox should be programmed with a unique four-digit code. The lockbox should then be placed on the main door handle or in another secure location, and the lockbox code and location information must be entered in the Client’s account on Precise Petcare.

Alternatively, Client may elect to provide a code for entry via a garage door or electronic keypad and if so, must enter all necessary codes in Precise Petcare. Client is strongly encouraged to purchase a lockbox, however, to ensure that Team Member can access pets at all times during scheduled services, especially in situations where the power goes out or batteries die and Team Member need alternative access to the home.


All Team Members have access to Clients phone number, but are instructed to only use them when necessary or for urgent purposes during services with pets. Hands N Paws prioritizes the privacy and confidentiality of phone numbers as personal information.

All correspondence between Client and Team Member should be centered around Client’s pets and the services provided. If Client has inquiries regarding scheduling, cancellations, app-related matters, or any company-related concerns, these are to be directed to the Company via the office number: (614) 636-6644. The Company’s client support team is available during office hours, Monday through Friday, 9am-5pm. We are closed on Saturdays, Sundays, and Federal Holidays. The Company will make contact with Client outside of office hours should there be any urgent need for communication.


In order to provide the best possible service to pets, it is crucial that Client provides Team Member with detailed and up-to-date information regarding their pets. This information should be accurate, complete, and accessible through the Client’s account in Precise Petcare. Team Members can only work on the basis of the information that is available to them through the Client’s account in Precise Petcare. Likewise, Client acknowledges that the accuracy and comprehensiveness of the information they provide directly impacts the quality of the services delivered. Client, therefore, takes full responsibility for any consequences that arise from inaccurate, incomplete, or outdated account information.


Arrival times for services occur within a two-hour period. Team Members are unable to guarantee exact arrival times due to various factors that may affect scheduling and travel times. To accommodate these considerations, we use time blocks rather than specific times. Client will see this in the dropdown menu when Client selects Arrival Time in the request service form within their Client account.

While Team Members understands that Client may have preferences regarding arrival times, it is essential to acknowledge that Team Members cannot guarantee meeting those specific requests. Flexibility is needed in order for Team Members to accommodate for needs of other Clients on schedule.


For the most up-to-date and detailed descriptions on service offerings, please visit our website at


The following service surcharges may apply under certain conditions:

Last Minute Service: A fee of $15 per service will be charged for bookings made with less than 24 hours’ notice.

Holiday Service: A fee of $20 per service will be applied for services provided on the following holidays: New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve.

Additional Pets: Base pricing for services includes up to 2 pets. For each additional pet beyond the initial two, an additional fee of $7 per pet will be added.

*Additional fees may apply, as discussed/negotiated between Company and Client. 


Hands N Paws strives to accommodate as many service requests as possible. However, the approval of service requests is subject to the availability of Team Members. Upon submitting a service request, Client will receive a confirmation or declination email/notification indicating whether Hands N Paws can fulfill the requested work. Sometimes, this may take up to 48 hours or more.

If a service request is declined, we encourage Client to explore alternative options or contact our dedicated client support team for further assistance. Company is here to help and find the best solution for all pet care needs.


To ensure a personalized experience for new Clients, Hands N Paws requires a virtual or in-person Meet N Greet before getting started with pet services. These meetings allow us to connect with and onboard Clients and discuss their pet care needs.

All virtual Meet N Greets are free of charge. All in-person Meet N Greets come at a $50 cost. Meet N Greets are no more than 30 minutes in length.

New Clients can book their Meet N Greet on our website at Existing Clients can book their Meet N Greet in their designated client account in Precise Petcare.


Payment Method: All services with Hands N Paws are to be paid for using a credit or debit card. All major cards, including Visa, Mastercard, Amex, and Discover are acceptable. Client can securely add and store card information within their Client account. Adding and keeping a valid credit card on file is a requirement for requesting any services with Hands N Paws.

Ongoing Services: For services scheduled as ongoing, Client will be automatically charged every Friday for the previous 7 days’ worth of completed, canceled, and in-progress services.

Non-Ongoing Services: For services not scheduled as ongoing, a 50% down-payment will be charged on the day the services are accepted and confirmed. An invoice will be sent immediately. Client has until the date of the last confirmed service to manually pay the remaining balance on the invoice. If manual payment is not made, the remaining total will be automatically charged to the card on file on the date of the last service day on that invoice.

Declined Payments: In the event of a declined auto-charge, Client will be promptly notified. After the first declined charge, Client has a 24-hour grace period to rectify the issue. In the case of a second declined attempt, a late fee of 10% of the invoice total (minimum $10) will be added. Client must be attentive to emails regarding overdue notices.

Payment Terms: Hands N Paws will be paid the agreed-upon amount as discussed, with no exceptions, unless our Cancellation Policy (outlined below) applies and the Client receives a refund in the form of an Account Credit(s). In emergency circumstances, a refund may be issued as transferable credit(s) back to the Client’s card.

Additional Fees: Client may be charged additional fees if Team Members are instructed to, or determine the need to, purchase items for the pet(s) while under the care of Hands N Paws. These items may include pet food or treats, litter or cleaning supplies, transportation to the vet, or emergency expenses for the general care of the pet(s). Hands N Paws and/or Team Member will consult with Client before making any purchases, and will retain and share any receipts as proof of purchase.


When Client schedules services with Hands N Paws, the Company has likely turned down other work so as to devote our time to the work requested from said Client.

Client understands and accepts the Company cancellation/refund policy as outlined below:

– 100% refund is issued as Account Credit if cancellation is made at least 48 hours prior to the scheduled service(s).

– 50% refund is issued as Account Credit if cancellation is made at least 24 hours prior to the scheduled service(s).

– NO refund is issued for same-day cancellations/less than 24 hour notice.

PLEASE NOTE: Refunds are NOT transferable. Should Client be eligible to receive an Account Credit (based on terms above), that will be auto-added to his/her account and applied to the very next invoice with us.


Hands N Paws agrees to provide the services stated in this contract in a reliable, caring, and trustworthy manner. In consideration of these services and as an express condition thereof, Client expressly waives and relinquishes any and all claims against Hands N Paws arising out of or relating to the provision of services hereunder, except those arising from gross negligence or willful misconduct on part of Hands N Paws.

Client understands and acknowledges that the environment in which they are requesting Hands N Paws to complete services is reasonably sanitary and safe. If it is determined that home conditions are unsanitary and/or unsafe at any point in the working relationship, Company will make it known to Client. Action will be taken accordingly thereafter.

Additionally, Hands N Paws will not terminate during a period of scheduled service unless Hands N Paws determines, at their sole discretion, that a serious danger exists to the health or safety of Team Members or pets. If such concerns preclude Hands N Paws from providing further care for the pets, Client agrees to pay for their pet to be boarded at a boarding facility or taken under the care of another party until Client returns. All attempts will be made to notify Client and/or emergency contacts regarding such situations.

Client understands and acknowledges that he/she is responsible for letting Hands N Paws know of anyone who has access to their home during the duration of services booked. Client releases and holds Hands N Paws harmless of all loss, expense, and damage caused by any third-parties entering Client’s home at that time.


This contract will take effect upon digital signature by Client (clicking “Agree & Submit” below) and will remain in effect until terminated by either party. Client may make online reservations for additional services at any time during the terms of this contract, as subject to Hands N Paws availability. All scheduled services will be governed by all the terms of this contract.

Client acknowledges that by signing below, he/she is providing written approval for the provision of services by Hands N Paws during any service period scheduled by Client and confirmed by Hands N Paws. Upon service confirmation, Hands N Paws will be authorized to enter Client premises and perform services without additional signed contracts and/or written authorizations.