We're here to stop your worries and finally give you the peace of mind you deserve.

about
Who's gonna take care of Tucker when we go on vacation?
Does Rory think I'm a bad pet parent for leaving her home alone all the time?
Wonder if Rocky is upset he can't go out on a walk right now cause I'm at work...

Recognitions

ezgif.com gif maker
oh columbus dog walkers 2022 transparent
thumbtack top pro 2021

Our Values

arrow icon

Drive the mission

Giving pet parents peace of mind is always our top priority.

Heart icon

Show passion

We put our whole hearts into everything we do.

marching people

Be a leader

We take initiative and are commited to the pet parents we serve.

A word from the founder...

Every pet parent knows the struggle of trying to balance a busy life with having a pet at home. They may start to think:

“It’s unbearable anymore to see those sad puppy dog eyes watching me put on my shoes every time I head out the door!”

Since opening in 2018, HNP has provided services to pets so that pet parents can gain peace of mind while they’re away from home, tending to their busy lives. We continue to operate with the sole purpose of delivering individualized peace of mind to each and every pet parent we work with.

Under our care, your pets are treated like family.

Benny DiFranco

A word from the founder...

Website StoryBrand Revamp 9 3

Meet our dog walkers and pet sitters who are devoted to your peace of mind

Graham Perry

Dog Walker in Columbus, OH Pet Sitter in Columbus, OH
Member since Aug 2022

5.0
5/5

Based on 130 ratings.

Screen Shot 2022 10 03 at 3.30.01 PM

Background check PASSED!

Tanner Downard

Dog Walker in Columbus, OH Pet Sitter in Columbus, OH
Member since Sept 2022

5.0
5/5

Based on 10 ratings.

595CC570 9A5B 4DA9 ACB0 952D43EDCD89

Background check PASSED!

Aaraina Sheets

Dog Walker in Columbus, OH Pet Sitter in Columbus, OH
Member since Dec 2022

5.0
5/5

Based on 2 ratings.

Screen Shot 2022 12 21 at 11.22.07 AM

Background check PASSED!

Mary Feliu

Dog Walker in Columbus, OH Pet Sitter in Columbus, OH
Member since Dec 2022

5.0
5/5

Based on 3 ratings.

IMG 9843 2

Background check PASSED!

Natalie Ferris

Dog Walker in Columbus, OH Pet Sitter in Columbus, OH
Member since May 2020

5.0
5/5

Based on 371 ratings.

Natalie Ferris Pet Care Technician Dog Walking Service

Background check PASSED!

Jake Fink

Dog Walker in Kent, OH Pet Sitter in Kent, OH
Member since Jan 2023

N/A
0/5

No ratings at the moment.

Screen Shot 2023 01 24 at 6.28.42 PM

Background check PASSED!

Emmalee Voyles

Dog Walker in Columbus, OH Pet Sitter in Columbus, OH
Member since May 2022

5.0
5/5

Based on 170 ratings.

IMG 9446

Background check PASSED!

Lauren Napoliello

Dog Walker in Columbus, OH Pet Sitter in Columbus, OH
Member since June 2022

5.0
5/5

Based on 15 ratings.

TNLR03S2E U03KTRJBHQT ab1175da2371 512

Background check PASSED!

Nicole Larson

Dog Walker in Columbus, OH Pet Sitter in Columbus, OH
Member since Oct 2022

5.0
5/5

Based on 20 ratings.

Screen Shot 2022 10 03 at 4.19.03 PM
Hi, I’m a Tooltip

Pet Services in Columbus, Ohio

Don't see your city listed?

Contact Us to see if we can still help.

Bexley

Bexley

Clintonville

Columbus

Grandview Heights

Upper Arlington

Screen Shot 2022 10 03 at 3.30.01 PM

Graham Perry

What do you do for fun?

Going to hockey games

Why do you work at Hands N Paws?

I love all animals!

What's your experience working with pets?

I personally have had dogs and cats my whole life. I’ve also flown doodle puppies across states to new owners. I have also house sat and dog sat for days in a row and overnight.

What special pet care skills do you have?

I am extra gentle with all animals.

Share a recent experience in pet care that you’re really proud of.

I once flew to New York with a doodle puppy and gave him to his new parents.

What do you hope to do for the pet parents at Hands N Paws?

I hope to provide reassurance and trust.

Feel free to request Graham when scheduling your next pet service!

595CC570 9A5B 4DA9 ACB0 952D43EDCD89

Tanner Downard

What do you do for fun?

Art, music, video games and spend time outdoors

Why do you work at Hands N Paws?

Animal care seems like a really fulfilling job for me, i felt it would be something i would enjoy and also feel like i was making a difference for someone.

What's your experience working with pets?

No formal experience, but i have pet sit on multiple occasions for my neighbors who had 3 dogs and an aquarium

What special pet care skills do you have?

Willingness to learn new skills

Share a recent experience in pet care that you’re really proud of.

My interview (not sure what you call it) with Cody went really well. He was young and the owners warned of pulling but he stayed on course and kept pace the whole time.

What do you hope to do for the pet parents at Hands N Paws?

Peace of mind. I want to provide the same level of care that they would give to their pets.

Feel free to request Tanner when scheduling your next pet service!

Screen Shot 2022 12 21 at 11.22.07 AM

Aaraina Sheets

What do you do for fun?

Shop!

Why do you work at Hands N Paws?

I love animals and being outside in the fresh air is always a plus.

What's your experience working with pets?

I have two dogs of my own have volunteered at animal hospital and I have been a dog walker and pet sitter for a year now.

Share a recent experience in pet care that you’re really proud of.

I feed my dogs fresh food. I haven’t feed them chicken in over a year, I was worried they wouldn’t eat it because I had to change to beef because they were sick of eating chicken. A year was long enough, they were happy and their stomachs took to it well.

What do you hope to do for the pet parents at Hands N Paws?

I hope to provide security and peace of mind.

Feel free to request Aaraina when scheduling your next pet service!

IMG 9843 2

Mary Feliu

What do you do for fun?

Go for walks with my dog, bake, meditate, read, sleep, cook Indian food, rock climb, hike, and watch documentaries on Netflix.

Why do you work at Hands N Paws?

I wanted to work for Hands N Paws because I’ve known Benny for a couple of years after getting my German Shepherd. I liked the way he conducted his business and how transparent he is about everything related to Kepler whenever his personnel would take him for a walk – so because of Benny and his transparency and hard work with his company is the reason I wanted to work for this amazing company.

What's your experience working with pets?

My experience working with pets comes from personal experience with my GSD and animals other family members have had over time.

What special pet care skills do you have?

I am a 4th year Medical Student and realized a year or so ago that a dog’s physiology is very similar to a human’s physiology – so my medical knowledge is applicable as a transferable special pet care skills.

Share a recent experience in pet care that you’re really proud of.

My GSD is very leash reactive, I’ve working on training him to be less reactive, two weeks ago he saw a dog 25 ft away and he didn’t react just took notice of the dog and then followed my commands redirecting him.

What do you hope to do for the pet parents at Hands N Paws?

A sincere and genuineness with treating their furry family members as if they were my own because I know the importance of providing good care for a pet. I essentially treat every pet parent concern as if it were my own because I know the importance of having a good peace of mind that your furry family members are in good hands.

Feel free to request Mary when scheduling your next pet service!

Natalie Ferris Pet Care Technician Dog Walking Service

Natalie Ferris

Where are you from?

Columbus, OH

What do you do for fun?

I love to cook, watch movies, play board and card games, and sing some karaoke!

Why do you work at Hands N Paws?

I previously worked a desk job. At the start of the COVID pandemic, I was let go. I took it as a sign to shake things up, get moving, and take on work that I was truly passionate about. I found HNP and the rest is history!

What’s your experience working with pets?

I have owned and lived with cats and dogs my whole life! I began caring for pets professionally since 2020, when I joined HNP, and have since completed thousands of services! But, my experience with pet care has been a lifelong journey.

What special pet care skills do you have?

I have experience giving medication orally by pill or syringe, and topically on skin. I have experience working with pets of all temperaments, from the friendly ones, to the shy and nervous ones, and even aggressive ones. I can adapt my care to meet the disposition of any pet! I have also worked with pets of many shapes and sizes, from pets under 10lbs to adult dogs over 100lbs!

Share a recent experience in pet care that you’re really proud of.

I recently was able to get a pup to go for his walk when he had been reluctant to do so for the previous couple weeks. By getting creative and trying tons of different things I was able to find a way to encourage him to walk! I was so happy that my persistence paid off and that we had a successful walk together!

What do you hope to do for the pet parents at Hands N Paws?

I hope to make your pets feel safe and happy when they’re with me. I am always looking to be their favorite part of the day, other than you walking through the door!

Feel free to request Natalie when scheduling your next pet service!

Screen Shot 2023 01 24 at 6.53.47 PM

Jacob Fink

Where are you from?

Kent, Ohio

What do you do for fun?

Of course, I’m usually drinking coffee if it’s not too late in the day. I also love to read,
watch Youtube/Netflix with my beautiful wife, play board games with her and friends,
and occasionally play video games.

Why do you work at Hands N Paws?

I love the idea of working with animals, but also understand the need for our fur
babies to get the love they deserve. The business is set to give people something they
long for, peace of mind when they are out and about.

What’s your experience working with pets?

Growing up I always had 2 cats and 2 dogs. From a professional standpoint, no
experience. My only experience with pets is helping neighbors and family when they
were out of town, and of course, making sure my own were well loved.

What special pet care skills do you have?

When there are limited distractions, I love teaching dogs tricks. However, this comes
with day-in and day-out training.

Share a recent experience in pet care that you’re really proud of.

I taught both my dogs how to stand on their back legs and do a 360 at the same time.
There might have been some luck involved, but we did it!

What do you hope to do for the pet parents at Hands N Paws?

Peace of mind! If we can provide that for our clients/pet parents consistently, there is
no reason they won’t get to experience the peace of mind that comes with an
exceptional pet sitter.

Feel free to request Jacob when scheduling your next pet service!

Emmalee Voyles Pet Care Technician Dog Walking Service

Emmalee Voyles

Where are you from?

Born and raised in Toledo, Ohio. I moved to Columbus in June of 2021!

What do you do for fun?

In my free time I love to go hiking, work on puzzles, skate, read, go to the gym, watch true crime, paint, and care for my own 3 pups!

Why do you work at Hands N Paws?

I love catering to a dogs specific needs! It makes me feel good to know that your dog’s needs and your expectations are being met. Working with Hands N Paws also helps me get out of the house and get some daily exercise!

What’s your experience working with pets?

I have worked in a variety of pet care facilities including grooming, doggy daycares, and vet clinics.

What special pet care skills do you have?

I would consider myself very knowledgeable on dog breeds, know basic veterinary care, have some training experience, and a lot of love to give!

Share a recent experience in pet care that you’re really proud of.

I had been working with a dog who was very nervous of new people. He would cower, freeze, and flinch when I came near him. I worked very hard to build up trust between us, and I am now able to put his harness on, pet him, and walk him without him being so nervous of me! It feels really good to know that a fearful dog sees me as a safe space.

What do you hope to do for the pet parents at Hands N Paws?

I hope to give pet parents peace of mind knowing that their pet is in good hands. I work hard to make you feel at ease leaving your pet at home, knowing that their individual needs will be met. My goal is to make you and your pets feel safe and comfortable with me in your home, and for neither you nor your pet to feel anxious, worried, scared, or lonely while you are apart.

Feel free to request Emmalee when scheduling your next pet service!

TNLR03S2E U03KTRJBHQT ab1175da2371 512

Lauren Napoliello

Where are you from?

I am originally from New Jersey

What do you do for fun?

I love going to the gym, reading, and playing with my own fur babies — a tabby cat named Baker and a corgi mix puppy named Daisy

Why do you work at Hands N Paws?

I absolutely love animals and providing a memorable customer service experience

What special pet care skills do you have?

I have always had an extreme affection for animals and have grown up with different kinds all my life. I am empathetic, communicative, and love working with others

Share a recent experience in pet care that you’re really proud of.

I just adopted a new puppy and taught her some basic skills such as sit and stay within two days! Small victories!

Feel free to request Lauren when scheduling your next pet service!

Screen Shot 2022 10 03 at 4.19.03 PM

Nicole Larson

What do you do for fun?

I enjoy going for motorcycle rides, boating with the family (including our fur babies), and camping. I love country concerts and festivals all year round. Family time is important to me. My son and I take special little trips or activities once a month to stay connected.

Why do you work at Hands N Paws?

I know how important good pet care is and how hard it can be to find. I have 3 fur babies at home, all with different wants and needs. I have had good experiences and bad throughout the years and when I found Hands N Paws, I knew this is where I wanted to be. Hands N Paws cares for your pet as if they were their own. The ensure the safety of your pets and the dependability, and trustworthiness of the employees.

What's your experience working with pets?

I have previous volunteer history in a shelter as well as with a local rescue organization. I have fostered 13 rescues (all breeds) over the years (and adopted 3 of them). I currently have a senior Australian Shepherd, a toddler Terrier, and a step fat cat who rules the roost. 

Prior to fostering dogs for the shelter, my family consisted of 3 kitties all of different ages with medical issues.

What special pet care skills do you have?

I have experience with different temperaments and special needs as well as the administering of oral and topical medication.

Share a recent experience in pet care that you’re really proud of.

I am really proud of my last foster. I took in an 8-week-old puppy. She obviously was not potty trained or crate trained. Over the course of her stay with us, I managed to tremendously reduce the number of accidents in the house (no more training pads needed) and teach her that her crate was her safe space. She also stopped crying at night altogether and started learning how to walk on a leash. I am happy to say she found her furever home!

What do you hope to do for the pet parents at Hands N Paws?

I hope to provide clients with a peace of mind that their pet is being loved and cared for in their absence.

Feel free to request Nicole when scheduling your next pet service!

Please review this agreement carefully. Your electronic signature on this indicates that you have read, reviewed, and agreed to the following Company policies.
Your signature also indicates that you grant Hands N Paws the permission to add your email address to our mailing list. This is not a binding agreement, however; if you wish, you can click “Unsubscribe” at the bottom of any of our emails to opt out of receiving them altogether. To re-subscribe at any point, please visit our website at www.myhandsnpaws.com and scroll all the way down to the bottom of the page. Enter your email address in the mailing list field and submit.
The terms of this agreement are as follows: “Client” refers to you, “Company” refers to us (Hands N Paws), and “Team Member” refers to the person from our team completing services with your pets. 

 

LIABILITY RELEASE

Should any of Client’s pets require emergency veterinary treatment, Hands N Paws will treat pets first and foremost, then make all reasonable efforts to contact Client and/or emergency contacts provided. Regardless, the Team Member on-site holds the right to take appropriate action to help all pets, including obtaining veterinary care. Client authorizes Hands N Paws to transport pet(s) to and from a veterinary clinic for treatment and/or to request “on-site” treatment if deemed necessary. Client authorizes Hands N Paws to make treatment decisions on their behalf (with the information available) for any treatment excluding euthanasia, especially if Client is not reachable and/or it’s a life-threatening emergency that calls for immediate action. Client agrees to pay any and all veterinary fees that result from this action.
Client also agrees to release Hands N Paws from any and all liability that may arise as a result of damage to property and/or injury to/death of pets that occurs outside of the Team Member’s control.
Client will also be held responsible for injury and/or damage caused to Team Member(s) as a result of previously undisclosed aggression in any of Client’s pets.

 

VACCINATION, LICENSING & ID POLICY

All pets are to be vaccinated and licensed as required by local laws and ordinances. Please visit the Ohio State Bar Association’s website for more details on these items by going to https://www.ohiobar.org/public-resources.
Please also check with your veterinarian for details on what vaccinations/shots your pet is required to have.
In the interest of safety, all dogs and cats are encouraged to have an ID tag or collar that states their name and a contact number while a Hands N Paws Team Member is working with them.

 

LOCKBOX POLICY

All Team Members will need guaranteed access to Clients’ homes during scheduled services. Client agrees to purchase a lockbox and place spare house key(s) inside the box for Team Members to use for accessing the home.
Please visit our website at www.myhandsnpaws.com and click Buy Your Lockbox to locate the proper lockbox for purchase.
Once received, lockboxes are to be programmed with a unique four-digit code and placed on a main door handle to Client’s home (or other secure place). Client is then required to enter their lockbox code and location information in his/her client account by logging in to Precise Petcare and going to Petcare > My Info > Home Access.
Client may also elect to provide a code for entry via garage door or electronic keypad. In this case, Client is responsible for entering all necessary codes in Precise Petcare.
Regardless, a lockbox is strongly encouraged to be purchased so as to avoid situations where power might go out, batteries to keypads die, and/or keys hidden under outside objects are not found, etc. Lockboxes guarantee that Team Members are able to access pets at all times during scheduled services.

 

PHONE NUMBER EXCHANGE POLICY

It is strongly discouraged that Team Members and Clients exchange phone numbers with each other in working together. Phone numbers are personal and Team Members have specific work hours.
Clients should direct all communications with Team Members in our app, Precise Petcare. Both parties can communicate via submitted journal reports, which Team Members send after completion of all services with pets. More information on this can be found by visiting our client support page at www.myhandsnpaws.com/client-support.
For any pressing/non-emergency communications, Clients are advised to call our office number at (614) 636-6644. Office hours are Monday through Friday 9am-5pm. We are closed on Saturdays, Sunday, and Federal Holidays.
PLEASE NOTE: Office hours differ from fieldwork hours. Office hours are the times in which we provide client support via answering phones, emails, etc. Fieldwork hours are the times in which we offer services/are working in the field with pets. Our fieldwork hours are 7am-10pm (and overnights), 365 days a year.

 

CAT POLICIES

Clients are NOT allowed to request that Team Members “ignore the cat” when providing care for other animals in households that have multiple pets. Regardless of the cat’s disposition, personality, or levels of need, Hands N Paws Team Members must provide some kind of attention and care to the cat during scheduled services. Similarly, Client must create a pet profile for the cat(s) and provide care notes accordingly.

UPDATING PET & CLIENT PROFILES POLICY

Our Team Members can only perform services correctly if they are equipped with the correct (and most up to date) pet care information. You will only be allowed to request services on the basis that pet and personal profiles are updated every 6 months (at minimum). Any Client who attempts to request services at the 6 month mark will receive an error message letting them know that they cannot submit a request if they haven’t made updates to their profiles. If there is nothing to update at the 6 month mark, simply reword a current piece of information and click Save at the bottom of the page.

SPECIFIC VISIT TIME POLICY

Client acknowledges that arrival times for services occur within a two-hour period. It is NOT possible for Team Members to arrive at exact times. This is why time frames appear, rather than exact times, in the dropdown menu when selecting a time for the service(s).
Client agrees to requesting services in the two-hour time frames offered.

 

SERVICES & PRICING

For detailed descriptions on our services, please visit our website at www.myhandsnpaws.com.

Dog Walking
*Rates below apply for up to 2 dogs; add $7 per additional dog
QUICK WALK – 20 mins – $22
STANDARD WALK – 30 mins – $25
LONG WALK – 45 mins – $35

Pet Sitting
*Rates below apply for up to 2 pets; add $7 per additional pet
QUICK VISIT – 20 mins – $22
STANDARD VISIT – 30 mins – $25
LONG VISIT – 45 mins – $35

Cat Sitting
*Rates below apply for up to 2 cats; add $7 per additional cat
QUICK VISIT – 20 mins – $22
STANDARD VISIT – 30 mins – $25
LONG VISIT – 45 mins – $35
Overnight Stay (8-10 hrs) – $80

*Rate applies for up to 2 pets; add $10 per additional pet.

 

 

HOLIDAY PRICING

A $20 surcharge is added to each service that is scheduled on the following Federal Holidays: New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve.

 

SERVICE REQUESTS

Upon submitting service request(s), Client will be informed as to whether Hands N Paws can take on the requested work via a confirmation or declination email/notification. Client understands that there is NO guarantee that any/all service requests can be approved; it simply just depends on Team Member availability. Clients are encouraged to submit all service requests as far in advance as possible!

 

SAME-DAY SERVICE REQUEST POLICY

Client understands and accepts the Company same day service request policy as outlined below:
– A $10 convenience fee is added to each service if requested (and approved) with 24 hours or less notice before service(s) is scheduled to occur.
– A $20 convenience fee is added to each service if requested (and approved) with 12 hours or less notice before service(s) is scheduled to occur.
– A $30 convenience fee is added to each service if requested (and approved) with 6 hours or less notice before service(s) is scheduled to occur.

 

OUT-OF-SERVICE-AREA REQUEST POLICY

Client understands and accepts the Company out-of-service-area request policy as outlined below:
– A $10 (minimum) convenience fee is added to each service if requested outside of our current service area.
Please note, this amount is subject to increase depending on how far a client lives outside of our current service area.

 

 

SERVICE CHANGE REQUEST POLICY (FOR TIME CHANGES ONLY)

Client understands and accepts the Company service change request policy as it applies to time frames as outlined below:

If Client submits a service change request, there may be a same-day applicable fee should the change be approved. Technically, changing a service time frame equates to cancelling one service and requesting a brand new one. With that, Hands N Paws assesses the change as it relates to our same-day policy detailed above.

If the change is requested (and approved) with 24 hours or less notice before service is newly scheduled to occur, the original service is canceled (same-day) and there is a $10 convenience fee added onto the “new service” base rate.

If the change is requested (and approved) with 12 hours or less notice before service is newly scheduled to occur, the original service is canceled (same-day) and there is a $20 convenience fee added onto the “new service” base rate.

If the change is requested (and approved) with 6 hours or less notice before service is newly scheduled to occur, the original service is canceled (same-day) and there is a $30 convenience fee added onto the “new service” base rate.

 

 

MEET N GREETS

All meet n greets are FREE (and required as part of proper client onboarding) for first-time Clients. To the extent that Clients wish to schedule additional meet n greets, after their first free one, they will be charged $50 per meet n greet.

To schedule a first-time meet n greet (for new clients), please go to www.myhandsnpaws.com and click Get Started.

To schedule additional meet n greets (for current clients), please log in to your client account, go to My Schedule > Request Service and select Meet N Greet in the service dropdown.

 

BILLING

All services are to be paid for via credit/debit card. We accept all major cards (Visa, Mastercard, Amex, Discover). Card information can be added securely to each client account.

For services scheduled as ongoing, you will be auto-charged every Friday evening for the previous 7 days worth of work on schedule, including completed, canceled, and in-progress services.

For services NOT scheduled as ongoing, the day your services are accepted and confirmed is the day you will be charged 50% of your invoice total (as downpayment). Your invoice will be sent to you immediately. You have from then until the date of the last confirmed service to pay your invoice manually. If you choose to not pay manually, your remaining total will be auto-paid (via card on file) on the evening of the last service day.

If any auto-charges are declined, you will be notified immediately. In the first declined attempt, we give you a 24-hour grace period to correct the issue. In the second declined attempt, a late fee of 10% of the invoice total ($10 minimum) will be added. Please look out for emails regarding overdue notices.

Credit cards are required to be added to and remain on file in order for Clients to request any services with Hands N Paws.

Hands N Paws will be paid the amount discussed with no exceptions other than if our Cancellation Policy (outlined below) applies and Client receives a refund in either the form of Account Credit(s), or in emergency circumstances as transferable credit(s) back to their card.

Client may be charged additional fees if Team Members are instructed to, or sees the need to, purchase items for the pet while under Company care, including but not limited to: pet food or treats, litter or cleaning supplies, transportation to the vet and/or emergency expenses for general care of pet(s). Hands N Paws will retain and share receipts as proof of purchase.

 

 

SERVICE CANCELLATION/REFUND POLICY

When Client schedules services with Hands N Paws, the Company has likely turned down other work so as to devote our time to the work requested from said Client.

Client understands and accepts the Company cancellation/refund policy as outlined below:

– 100% refund is issued as Account Credit if cancellation is made at least 48 hours prior to the scheduled service(s).

– 50% refund is issued as Account Credit if cancellation is made at least 24 hours prior to the scheduled service(s).

– NO refund is issued for same-day cancellations/less than 24 hour notice.

PLEASE NOTE: Refunds are NOT transferable. Should you be eligible to receive an Account Credit (based on terms above), that will be auto-added to your account and applied to your very next invoice with us.

 

SERVICES TERMS

Hands N Paws agrees to provide the services stated in this contract in a reliable, caring, and trustworthy manner. In consideration of these services and as an express condition thereof, Client expressly waives and relinquishes any and all claims against Hands N Paws arising out of or relating to the provision of services hereunder, except those arising from gross negligence or willful misconduct on part of Hands N Paws.

Client understands and acknowledges that the environment in which they are requesting Hands N Paws to complete services is reasonably sanitary and safe. We assess home conditions during initial meet n greets. If we determine home conditions to be unsanitary and/or unsafe, we will make it clear to the Client that we cannot pursue a working relationship.

Should a Team Member sustain any injury, disease, or other harm in the course of providing services hereunder, the Client will indemnify Hands N Paws and hold it harmless with respect to all loss, expense, and damage caused thereby, except those arising from gross negligence or willful misconduct on part of Hands N Paws.

Client understands and acknowledges that he/she is responsible for letting Hands N Paws know of anyone who has access to their home and agrees to not contract with any other company and/or care provider during the duration of services booked with Hands N Paws. Client releases and holds Hands N Paws harmless of all loss, expense, and damage caused by anyone entering the Client’s home with their permission or access given to others during the terms of services rendered.

 

 

CONTRACT TERMS

This contract will take effect upon digital signature by Client (clicking “Agree & Submit” below) and will remain in effect until terminated by either party. Client may make online reservations for additional services at any time during the terms of this contract, as subject to Hands N Paws availability. All scheduled services will be governed by all the terms of this contract. We appreciate as much advance notice as possible for the work, but will make every effort possible to accommodate all requests.

Either party may terminate this contract at any time by written notice to the other. Hands N Paws is entitled to payment for all services rendered until notice of termination is received and for any transition services reasonably required to provide for the health and welfare of Client’s pet(s). Hands N Paws will not terminate during a period of scheduled service unless Hands N Paws determines, at their sole discretion, that a serious danger exists to the health or safety of a Team Member or pet. If such concerns preclude Hands N Paws from providing further care for the pet(s), Client agrees to pay for their pet to be boarded at a boarding facility or taken under the care of another party until Client returns. Every attempt will be made to notify Client and/or emergency contacts regarding such situations.

Client acknowledges that by signing below, he/she is providing written approval for the provision of services by Hands N Paws during any service period scheduled by Client and confirmed by Hands N Paws. Upon such scheduling and approval, Hands N Paws will be authorized to enter Client premises and perform services without additional signed contracts and/or written authorizations

 

 

AGREEMENT

I, Client, have reviewed this Client Agreement in its entirety. I will promptly complete all parts of my client account in Precise Petcare, and the information I provide will be detailed and accurate. My electronic signature here will indicate that I am agreeing to all the terms and conditions of this contract, exactly as they are outlined above.